Digital Services Specialist
Digital Services Specialist
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1 Vacancy
Job Description
Position Title: Digital Services Specialist (US Citizens Only)
Location: Remote
We are currently seeking candidates who meet the following qualifications:
Responsibilities:
- Design develop and implement digital solutions to enhance business operations and customer engagement.
- Collaborate with crossfunctional teams to analyze business requirements and develop technologydriven solutions.
- Lead the deployment and optimization of digital platforms including websites mobile apps and cloudbased tools.
- Support the integration of digital services with existing business systems ensuring seamless functionality and data flow.
- Implement and manage content management systems (CMS) and customer relationship management (CRM) tools.
- Monitor digital systems and services to ensure high performance security and reliability.
- Work with internal teams to gather data and generate reports that provide actionable insights for decisionmaking.
- Drive continuous improvement initiatives recommending and implementing enhancements to digital services.
- Conduct user acceptance testing (UAT) and quality assurance (QA) for new digital solutions.
- Stay updated on the latest digital technologies trends and best practices to drive innovation.
- Provide training and support to endusers on new digital tools and systems.
- Develop and maintain user documentation guides and training materials for digital platforms.
- Collaborate with digital marketing teams to support online campaigns SEO and social media initiatives.
- Ensure compliance with data privacy regulations and internal security policies in all digital services.
- Troubleshoot and resolve issues related to digital platforms applications and user access.
- Maintain vendor relationships managing thirdparty services and tools as needed.
- Bachelors degree in Computer Science Information Technology Digital Marketing or a related field.
- Experience working with digital services platforms or solutions in a similar role.
- Strong experience with web development content management systems (CMS) and customer relationship management (CRM) tools.
- Knowledge of cloud technologies APIs and integration methods for digital platforms.
- Familiarity with data analytics tools and platforms (Google Analytics Power BI etc.) to support digital reporting and insights.
- Proficiency in HTML CSS JavaScript and other web technologies; experience with CMS (e.g. WordPress Drupal) is a plus.
- Experience in ecommerce platforms marketing automation or digital advertising tools is a plus.
- Strong analytical problemsolving and troubleshooting skills.
- Excellent communication skills and ability to work collaboratively with crossfunctional teams.
- Knowledge of cybersecurity best practices and data protection regulations (GDPR CCPA etc.).
- Ability to stay current with emerging digital trends and technologies and incorporate them into business strategies.
- Strong project management skills with the ability to prioritize tasks and meet deadlines.
- Federal Experience is a plus.
- Required Security clearance.
If you meet these qualifications please submit your application via link provided in Linkedin.
Kindly do not call the general line to submit your application.
Employment Type
Full Time
