Senior Technician - ICT Systems Operations Administration and Maintenance
Senior Technician - ICT Systems Operations Administration and Maintenance
Posted on :
30-11-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Through various projects new capabilities are released in the form of SharePoint customizations (farm solutions addins and clientside solutions on versionsthrough to online). After release we often find that improvements are required to make those customizations fully fitforpurpose. This can relate to code quality code vulnerabilities feature stability feature usage and documentation.
These capabilities include EDMS PITT NIP TT (collectively referred to as IKM tools) and include customizations to SharePoint which follow common development practices combining page elements lists and SharePoint services (such as metadata search and profile services).
You will be responsible for the following:
- Supports the installation operation management and maintenance of assigned Community of Interest (COI)/Functional Area Services (FAS) Databases and other Applications.
- Contributes to the planning and implementation of maintenance and installation work including building and management of systems and components in virtualised computing environments.
- Responsible for effective System Administration of NATO Community of Interest Command and Control (C2) systems including Joint Tactical Chat (JChat) NATO Command Operational Picture (NCOP) and associated C2 systems such as the Land
- Maritime or Air Command and Control Information Systems (LC2IS / MCCIS /AIRC2IS) and other NATOOffTheShelf (NOTS) applications.
- Provides Application Management support to the software applications and tools which are used by the customer in the AoR and defined in Service Level Agreements (SLAs).
- Documents design and configuration of assigned applications and the required operating procedures.
- Contributes to the installation procedures and standards for hardware components of assigned systems.
- Implements procedures tools and techniques for monitoring and managing the performance of applications and provides reports as required.
- Responds to user requests for assistance and takes appropriate action to solve Community of Interest (COI)/Functional Area Services (FAS) Database and Application problems occurring in the CSUs AoR.
- Maintains and monitors database systems and support tools.
- Advises and supports daytoday operation control and monitoring of mission dedicated systems.
- Initiates and maintains liaison with other CSUs Business Areas and other technical organizations.
- Investigates and proposes long term solutions to equipment and configuration problems.
Requirements
Required Qualifications:
- General background in administration of Communications and Information Systems (CIS) including pertinent training and practical experience.
- Prior experience and a good knowledge of working with bespoke applications CommunityofInterest (CoI) services within an engineering environment.
- Current knowledge of advances in IS technologies and Service Management.
- Experience in System Administration of both Windows and Linux Server Operating Systems.
- Broad and sound technical knowledge and experience in distributed Information Systems as they are applied to modern
- Command and Control Information Systems (C2IS); Experience with MS SQL DB other database packages database queries and scripting.
- Experience in and a good working knowledge of Relational Databases management including backups archiving and replication.
Desirable Qualifications:
- Experience administering Functional Area Services such as JCHAT JOCWATCH ICC JTS/FAST LOGFAS NCOP TOPFAS COREGIS etc. as well as providing L1 support to a medium/big size community of users.
- Knowledge of Microsoft SharePoint Portal administration and troubleshooting.
- System and Webbased application troubleshooting and fault analysis.
- Knowledge of applications used to support service delivery such as system monitoring event management and performance analysis.
- ITIL Foundation Certificate.
- Experience in Service Operation in an Enterprise Service Delivery environment including practical use of service management tools (e.g. ITSM);
- Prior experience working in an international environment comprising both military and civilian elements.
- Knowledge of NATO responsibilities and organisation including ACO and ACT.
Education and Clearance
- NATO Secret Clearance
- Higher vocational training in a relevant discipline with 2 years postrelated experience. Or a secondary educational qualification with 4 years postrelated experience.
Required Qualifications: General background in administration of Communications and Information Systems (CIS) including pertinent training and practical experience. Prior experience and a good knowledge of working with bespoke applications, Community-of-Interest (CoI) services within an engineering environment. Current knowledge of advances in IS technologies and Service Management. Experience in System Administration of both Windows and Linux Server Operating Systems. Broad and sound technical knowledge and experience in distributed Information Systems as they are applied to modern Command and Control Information Systems (C2IS); - Experience with MS SQL DB, other database packages, database queries and scripting. Experience in and a good working knowledge of Relational Databases management including backups, archiving and replication. Desirable Qualifications: Experience administering Functional Area Services such as JCHAT, JOCWATCH, ICC, JTS/FAST, LOGFAS, NCOP, TOPFAS, CORE
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
