Reporting to the Spa Manager responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional friendly and engaging service
- Support the daily Spa Operations team including Spa Attendants Spa Experience Coordinators and Providers
- Provide leadership and direction for the daytoday operations of the Spa with a focus on service and operational logistics
- Connect with guests and resolve concerns quickly and professionally
- Work shifts at the Spa arrival desk and retail store
- Sell and communicate with guests all Spa offerings
- Ensure accurate accounting shift balancing and cash handling procedures
- Assist as manageronduty based on business demands and as scheduled
- Oversee the maintenance and cleanliness of the spa facilities
- Follow departmental policies procedures and service standards
- Assist in overall management responsibilities as needed
- Follow all health and safety policies
- Other duties as assigned
Hourly rate of $28.00
Qualifications :
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required.
- Previous supervisory experience preferred
- Previous experience working in a luxury destination or full service Spa.
- Ability to communicate in English and Spanish an asset
- Service focused personality and passion for hospitality
- Proven ability to build and maintain good relationships with all stakeholders
- Communicate thoughts actions and opportunities clearly with strong networking skills
- Ability to lead by example believe in a strong team culture and set the scene for high performance
- Must be available to work flexible shifts including weekends and holidays
Remote Work :
No
Employment Type :
Fulltime