Duty Manager
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Salary Not Disclosed
1 Vacancy
Job Description
The Duty Manager works under the supervision of the Front Office Manager to oversee the daytoday operations of the front office including night shift if applicable ensuring the smooth delivery of exceptional services to propertys guests/customers. The Duty Manager often meets or liaises with other executives or managers of the various departments to satisfy guests/customers requests handle VIP arrivals collaborate effectively on usage of function and catering space manage security issues and any matters concerning guests undesirable conduct in rooms or public areas.
The Duty Manager is required to have a good working knowledge of the Property Management System or other hotel reservation software to meet the challenging demands of his/her work responsibilities and may be required to assist in reception concierge reservations housekeeping budgeting matters and food and beverage operations. He/She also analyses market/industry trends and potential customers to suggest appropriate proposals to enhance branding and revenue. The Duty Manager is involved in supervising and guiding the front office team and coordinating the teams work schedules. He/She should have the ability to work in a fastpaced environment in managing the multifarious operation concerns and expectations of guests.
Qualifications :
* Bachelors degree in hospitality management or related field preferred.
* Minimum 45 years of experience in hotel operations with at least 3 years in a supervisory role.
* Strong leadership and interpersonal skills.
* Excellent communication skills in both languages (Arabic & English).
* Excellent problemsolving abilities and attention to detail.
* Ability to work flexible hours including nights weekends and holidays.
* Proficient in hotel management software and Microsoft Office.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
