PEGA Infinity Trainer
PEGA Infinity Trainer
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Job Description
Company Description
Aqilea is a consulting company with a bunch of technologyinterested and happy people! We are based in Stockholm Sweden and Bengaluru in India.
We love technology we love design and we love quality. Our diversity makes us unique and creates an inclusive and welcoming workplace where each individual is highly valued.
With us each individual is her/himself and respects others for who they are and we believe that when a fantastic mix of people gather and share their knowledge experiences and ideas we can help our customers on a completely different level.
We are looking for you who want to grow with us!
With us you have great opportunities to take real steps in your career and the opportunity to take great responsibility.
Job Description
As a PEGA Infinity Trainer you will play a crucial role in educating and guiding employees at our clients across different departments on effectively using the PEGA platform to streamline processes improve efficiency and enhance customer engagement. Youll design and deliver comprehensive training programs tailored to various skill levels ensuring a seamless adoption of PEGA Infinity across the organization. Our office is in Stockholm Sweden and you will support our clients across Europe. You must be prepared for extensive travelling.
Key Responsibilities
- Develop and deliver engaging training programs for employees ranging from technical teams to business users.
- Customize training materials to align with the companys specific PEGA use cases and business processes.
- Provide handson demonstrations and workshops to ensure practical understanding of PEGA functionalities such as workflow design case management automation and AIdriven decisioning.
- Support employees in applying PEGAs tools to their roles and solving realworld challenges.
- Evaluate training outcomes and gather feedback to refine and improve the learning experience.
- Collaborate with crossfunctional teams to stay aligned with ongoing PEGA implementations and updates.
Requirements
Technical Skills:
- Extensive knowledge of the PEGA Infinity platform including:
- Process design and workflow modeling.
- Case management and automation.
- AI and decisioning capabilities.
- Integration and data management.
- Proficiency in using PEGA App Studio and lowcode development tools.
- Relevant certifications such as:
- PEGA Certified System Architect (CSA).
- PEGA Certified Senior System Architect (CSSA).
- PEGA Certified Lead System Architect (CLSA) (preferred).
Professional Skills:
- Strong understanding of business processes and their optimization using PEGA.
- Exceptional communication and presentation skills with the ability to simplify complex concepts.
- Experience in developing training programs and materials for diverse audiences.
- Problemsolving mindset with a focus on delivering value to endusers.
Preferred Qualifications:
- Previous experience implementing PEGA Infinity in a corporate setting.
- Familiarity with change management and user adoption strategies.
- Experience delivering virtual and inperson training sessions.
- Experience from the bank sector.
- Fluent in English
Employment Type
Full Time
