Job Title: IT Administrative Assistant (US Citizen Only)
Location: Remote
We are currently seeking candidates who meet the following qualifications:
Responsibilities:
- Provide administrative support to the IT department including scheduling meetings managing calendars and preparing reports.
- Assist in tracking IT budgets invoices and procurement processes for hardware software and services.
- Maintain and update IT documentation including user manuals SOPs and asset inventory.
- Serve as a point of contact between the IT team and other departments facilitating communication and task coordination.
- Support IT onboarding processes by assisting with account creation device setup and access rights for new employees.
- Help manage ticketing systems by tracking prioritizing and following up on IT service requests.
- Coordinate IT training sessions and maintain training schedules for staff.
- Perform data entry file management and other clerical tasks as needed.
Qualifications:
- High school diploma or equivalent (required); Associates or Bachelors degree in Information Technology Business Administration or related field (preferred).
- Proven experience in an administrative or assistant role (preferably in IT).
- Experience with IT systems software and terminology is a plus.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficiency in office software (e.g. Microsoft Office Suite) and basic knowledge of IT tools such as ticketing systems or asset management software.
- Ability to learn and adapt to new technology quickly.
- Discretion and professionalism when handling confidential information.
- Experiencewith project management tools like Microsoft Project Jira or Trello.
- Basic understanding of network systems IT support processes or database management.
- Federal Experience is a plus.
- Required Security clearance.
If you meet these qualifications please submit your application via link provided in Linkedin.
Kindly do not call the general line to submit your application.