Continuous Improvement Consultant

In line with the company s long term strategic goal of integrating Operational and Service Excellence (OpX) into our culture and business model through a systematic deployment of continuous improvement practices across the organization Strategy Integrated Planning & Performance organization will be hiring a Continuous Improvement (CI) Manager/Master Black Belt (MBB). The adoption of Continuous Improvement practices into our culture and business model is critical to the success of the Edison Company. It will determine the competitive viability of our company as we face industry challenges. Typical responsibilities include: The Continuous Improvement Manager/ Master Black belt will manage a small team that will be focused on benchmarking and replication of best practices as well as data analytics looking for improvement opportunities across the organization. Incumbent will be responsible for recommending implementing and enhancing a standard framework across the organization to systematically identify define prioritize and follow up activities towards accomplishing the company strategic plan. This frame work includes an effective governance approach and operating model for ongoing continuous improvement function towards enabling SCE reaching best in class performance. The CI Manager/MBB support development of the 5 year strategic planning towards improving key corporate metrics (affordability reliability customer satisfaction and safety) by continuously monitoring link between plans and the identification of new opportunities. Assures that strategies from highlevel management are carried out through driving development and further improvement of a diverse set of operating mechanisms including development of CI training materials at different levels of complexity. Tracks program deliverables and achievement of key milestones highlighting risks and ensuring program metrics savings tracker and other reports are timely and accurate. Lean Six Sigma and Project Management subject matter expert able to train people across the organization at any CI level. Individual will be in regular contact with executive management across the OU s providing information and getting buyin in setting strategic direction on corporate goals i.e. affordability reliability customer satisfaction and safety. With day to day interaction at a managers and supervisor level. On occasion this position will lead projects/ activities of significant impact for the organization that are complex in nature and require a significant amount of effort. Required Qualifications These are must have requirements that applicants must possess to be considered for the position. If the applicant doesn t have these requirements they will not move forward to the hiring manager for review or consideration. Desired Qualifications These are essential qualifications or skill sets that applicants could possess to be considered for the position Required Qualifications: Bachelor s Degree in Business Administration Engineering or a related discipline Master s Degree in Business Administration Engineering or a related discipline. At least 7 years implementing CI practices through applying Lean and Six Sigma methods within the service industry (utilities financial others). Proven experience leading at least 20 Kaizen events as well as 5 DMAIC projects within the service industry. At least 5 years of experience within the Service industry in a functional role within the organization. 5 years or more managing/ supervising a team At least 2 years performing data analytics with tangible results on process improvements Possess understanding of both theory and practical application of continuous improvement principles and tools. Demonstrated history of implementing sustained improvements in operations support departments and with suppliers using Lean (Toyota Production System) and similar continuous improvement programs on a large scale. Formal training on Project management (PMBOK or similar). Strong interpersonal change management and conflict resolution skills. Lean Six Sigma (or similar) certification at a Master Black Belt level from a recognized company or institution. Desired Qualifications: Leadership implementing/deploying CI programs. Use of complex data to identify opportunities and offer solutions; Exposure to Advanced Data Analytics. 3 years of experience and project manager using a formal methodology such as PMBOK Strong oral and written communication skills with the ability to clearly communicate data context and implications to business stakeholders. Utilities industry experience. Project Management PMP certification Formal Data analytics training/certification