Supply Chain PrincipalDirector

Our mission

We are living in exciting times where technology and digital transformation improve and disrupt businesses and their supply chains on a daily basis. At Kbrw were disrupting the tech supply chain and we aim to facilitate this transformation through highperforming software driving our consistent growth. And guess what You can help us achieve our vision!

Born in 2009 we are a leading European softwareasaservice (SaaS) company on a mission to build robust highquality longlasting projects. Our high performance cloudnative flagship solutions such as Order Management System (OMS) and Warehouse Management System (WMS) helps complex businesses implement new omnichannel operations orchestrate critical business processes and improve customer promises across all business channels. We meet the highest IT requirements by achieving performance robustness configurability easy integration while also mitigating IT risks.

Kbrw is selffounded and has grown significantly over the last five years with a 30% increase in its headcount and its revenue every year. Our solutions are already used by seven CAC40 companies and deployed in over 16000 sales outlets in more than 120 countries managing a total transaction value in excess of 30 billion!

With offices in Paris Bordeaux Lille ClermontFerrand London Barcelona and Shanghai our reach is global and we aim to reach 200 employees by 2025!

Lets talk about our Supply Chain team

Welcome to our dynamic SC team! As a key member youll play a vital role in analyzing structuring and identifying optimization opportunities within our clients business processes.

Youll be at the forefront of designing tailored solutions:

• Ensuring during presales activities that KBRWs proposals emphasize a valuedriven approach as a key differentiator from competitors<

• Guaranteeing that customer projects remain valuefocused once initiated

• Supporting Projects Managers in maximizing client value

• Collaborating closely with our product teams to shape the future of our offerings

What will I be doing

1) Client Goals and Needs Analysis

Objective: Deeply understand the clients strategic financial SC & Logistics and operational objectives to identify relevant value levers.

Actions: In collaboration with the project team conduct discovery interviews&workshops hold stakeholder interviews and analyze current processes to pain point key areas for improvement and client expectations.

2) Potential Gains Assessment and Value Analysis

Objective: Quantify the expected benefits of proposed solutions to demonstrate return on investment (ROI).

Actions: Use value analysis models financial simulations and KPIs to assess economic gains Co2 and costs savings and performance improvements the solution can generate.

Map and analyze business processes for different personas in our client contexts.

Identify inefficiencies in processes and opportunities for improvement

Simulate and make understandable expected improvements

3) Business Case Development

Objective: Build strong business cases to justify investment scenarios demonstrating project profitability

Actions: Prepare detailed reports and presentations to persuade decisionmakers of the value of the investment including financial projections costbenefit analyses and impact studies.

This could occur for new projects but also in OnGoing activities to propose improvement recommendations to existing customers.

4) Value Realization Strategy Design

Objective: Define a roadmap for value realization with clear steps to maximize solution impact.

Actions: Develop an action plan with milestones deliverables and performance indicators and establish followup steps to ensure objectives are met.

5) Performance Measurement Continuous Optimization and Recommendations

Objective: Ensure ongoing monitoring of performance indicators to evaluate if expected value is realized.

Actions: Ensure that Projects teams CSM teams and Product Management Teams are able to implement tracking tools continuously analyze KPIs and adjust actions based on results to maintain or enhance the value trajectory.

Support operational teams to foster and implement in customer side improvement actions

6) Client Satisfaction and Loyalty Management

Objective: Ensure high client satisfaction by delivering expected solution benefits.

Actions: Collect regular feedback manage expectations and resolve issues that may limit value realization.

Offer complementary solutions or adjustments to reinforce satisfaction and results.

Conduct regular audits analyze performance gaps and recommend adjustments to maximize customer satisfaction

Propose complementary services identify crossselling or upselling opportunities based on client needs and participate in developing commercial strategies informed by client feedback.

Support Marketing team to communicate on value driven approach

7) StateoftheArt Analysis and Thought Leadership

Objective: Ensure that kbrw stays at state of art in terms of Supply Chains trends and technologies

Actions:Monitor the market state through various actors existing business models (relying on available resources like market analysts field feedback).

Monitor stateoftheart business modeling and market solutions (competitors and ecosystems).

Integrate market maturity into the formalization of analyses and proposed solutions.

Participate in evangelizing the Kbrw business/product vision both internally and externally through content production (whitepapers blog articles) and participation in events (meetups tech conferences/expos).

What do I need from you

Masters degree in SC Management& Logistics or Master of Sciences in Industrial Engineering with a SC MSc or MBA

10 years of experience with extensive expertise in SC transformation demonstrated leadership and strategic ability to align projects with the clients business objectives.

Advanced degrees or certifications (like APICS CPIM) are a real plus.

Key soft skills:

Strategic and Systemic Mindset

Analytical Thinking: Ability to understand complex processes and break them down into manageable parts.

ProblemSolving Abilities: Creative and critical thinking to find solutions to business problems.

Team Player: Ability to collaborate with team members and stakeholders effectively

Key hard Skills:

SC Management: Indepth understanding of supply chain processes with specific focus on distribution and omnichannel patterns.

Ecommerce Distribution CPG Mobility Services Retail Fashion/Luxury

Financial Analysis and Modeling

Strong written and verbal skills to convey findings and recommendations clearly

Project Management

Change Management

Knowledge of software tools like Excel SQL Tableau or Power BI for data analysis and visualization. Python knowledge is a great plus

Familiarity with optimization tools (such as SAP Kinaxis o9 Anaplan or other ERP and supply chain management software) are a real plus

The stuff you wanna know

• An attractive compensation package:
  • A transparent remuneration policy: from software developers to department heads everyone has a compensation based on a transparent formula: entry salary x experience x loyalty x grade
  • Participation in profits in France via the profitsharing system
  • Possibility of bonuses based on your results
• Familyfriendly worklife balance: flexible halftime remote policy
• Meal allowance with Swile (9.5 daily)
• Private healthcare provided by AXA (100% covered by Kbrw for you and your family)
• Access to Leeto perks: theater opera sports clubs concerts festivals trade fairs etc.
• Work in an international dynamic and passionate environment with a company culture focused on learning and development:
  • Software engineers training: our developers undergo a onemonth training in Elixir and React with a complete internal and certified training (Qualiopi)
  • Personal development plan: each employee has an personal development plan established by their manager to integrate quickly and progress within the company
  • Manager training: our managers are trained by our HR team and management experts to help provide the best managerial experience for their teams
  • A structured and mature management process: our management approach is structured through welldefined processes via Lattice an HR management platform
• Opportunities to grow fast: responsibilities and promotions are discussed twice a year during two performance reviews
• Kbrw cares about our teams: we have been labeled a Great Place to Work for several years in a row!

Our Recruitement Process

• First meeting with Hari to get to know each other 45 min
• A fit interview with Julien (Head of People) and a another KBRW collaborator 45 min
• A technical visio interviewwith Pascal Zammit (Expert Supply Chain)Simon (Head of Product Engineering 1 hour 30
• A last interview on site with Philippe (CEO) and Alexandre (Chief of Staff) 1 hour