Senior IT Technical Business Analyst

Job Summary:
This position provides critical technical expertise to support the maintenance and modernization of legacy applications developed across a broad variety of platforms over the past three decades. It requires a robust familiarity with different development methodologies combined with the capacity to analyze and adapt to develop styles/strategies that were not aligned with typical IT development patterns.

• Responsible for taking business requirements and translating them into technical requirements and solutions.
  Engage and consult with application stakeholders to: Assist in problem resolution and provide general support; Gather information about their applications.
• Review of code and database designs for existing application to identify solutions to issues
• Documentation of application functions
• Communicate effectively to staff with varying levels of systems and technical understanding.
• Escalate issues and risks as appropriate.
• Work cooperatively with other IT professionals to: Perform analytical planning organizational evaluation and problemsolving.
• Detect and address problems independently and working with other specialists.
• Work within a multivendor/staff environment.
• Adjust communication methods and patterns to match audience.
• Participate in routine assessments of applications for compatibility with new operating systems and cloud solutions.
• Coordinate testing of applications for security and reliability.
• Identify potential risks create policies and procedures to reduce them and implement contingency plans including the preparation of applications for disaster recovery.
• Develop backup strategies to ensure application recoverability.
• Updating software releases as required including the testing and implementation of new operating system releases.
• Supporting the acceptance testing and production environments.
• Adhere to quality assurance guidelines and maintain quality assurance on all deliverables.
• Controlling and securing business application source code executable load modules and business application data.
• Maintain migration documentation that incorporates operating procedures standards and guidelines.
• Support COTS/SaaS solutions for Client business areas: Deploys vendor supplied code in multitier environments; Installs configures and maintains application infrastructure software; Patches and upgrades middle tier and COTS applications as needed; Researches and analyzes industry trends and new products; Performs routine maintenance to ensure optimal middletier performance
• Support a high level of service availability: Provide oncall support on an asneeded basis. Be able to work in a fast paced environment with minimal supervision. Status reporting to the Manager as required.

Requirements:

• The proposed resource must meet or exceed one of the following: University degree in computer science or a related discipline and 6 years technical analyst experience;
  OR 2yr diploma in computer technology or a related discipline and 7 years related technical analyst experience;
  OR 1yr certificate in a related discipline and 8 years related technical analyst experience.
• Direct involvement in developing bestpractices documentation (for example operational procedures network diagrams etc.).
• Experience and technical knowledge of OpenText RedDot CMS SQL ASP .Net qualitative requirements.
• Experience in the design development and implementation of complex IT solutions.
• Experience with SQL (any or all: Oracle PostgreSQL MySQL NoSQL etc.).
• Experience using and developing with VBA/VB6 Office Automation
• Experience with Microsoft Dynamics CRM.
• Experience with programming language Visual Basic
• Experience with projects spanning multiple technical environments.
• Experience working as an Application Developer in a large enterprise IT environment utilizing .net Microsoft Visual Studio and source control tools.
• Experience developing and maintaining web applications using ASP.NET and ASP.MVC controls.
• Experience assisting in overall project planning and providing advice on system development opportunities.
• Experience developing and delivering training materials including documentation computer based training modules and training videos.
• Experience making decisions and recommendations on highly technical or complex issues without formal guidelines or precedents and exercises resourcefulness and ingenuity
• Experience providing customer service technical troubleshooting and problem resolution.
• Experience with Agile methodology.

Mindtris a minority womenowned enterprise is at the forefront of digital transformation technology excellence and business growth solutions. Specializing in talent mobilization and innovation we are dedicated to enhancing customer experiences across diverse sectors such as Information Technology Telecommunications Healthcare Engineering and the Public sector. With a focus on deploying toptier talent and fostering innovation we empower businesses to thrive and excel in a rapidly evolving digital landscape helping them reach new heights of success. Mindtris is committed to fostering workforce diversity and is proud to be an equal opportunity employer.