drjobs Technical Suport Voice - WFH

Technical Suport Voice - WFH

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1 Vacancy
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Job Location drjobs

Visakhapatnam - India

Monthly Salary drjobs

400000 - 500000

Vacancy

1 Vacancy

Job Description

Hiring Experienced Technical support Professionals @ Hyderabad for a Leading MNC!!!


About the Client: Its an American Multinational Information Technology Services and Consulting Company.

Job Title: Technical Support Voice WFH

Work Location: Hyderabad

Work From Office

Graduate min 23 year experience in Technical Support Voice process can apply for this Job

Immediate Joiner Required

Shift: Rotational Shift

Week Off: 5 days working (2 days rotational week off)

Job Role:

  • Technical Support Voice Process
  • Taking calls Solving Customer technical issues and complaints
  • one should have experience with a software / SaaS product someone who has worked n salesforce tool.


Requirements

Candidate should have:

1.Good Communication skills.

2.Take calls Over Phone which involves working in different time zones.

3.Take calls from Global clients and initiate the right responses to them positively and professionally.

4.Flexible to work in shifts.

5.Excellent English both in verbal and written communication skills.

6.Knowledge of customer service principles and practices.

7.Good technical knowledge


Qualification: Graduate / Post Graduate




Benefits


Both side Cab Incentive Shift Allowance


Opportunity to move laterally within the organization through IJP for various other roles and business units which exist.




Qualification : Graduate min 2-3 year experience in Technical Support Voice process can apply for this Job Shift: Rotational Shift Week Off: 5 days working (2 days rotational week off) Job Role- Technical Support Voice Process

Education

Full Time Graduate/ post graduate

Employment Type

Full Time

Company Industry

About Company

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