Spa Reception Agent - Full Time
Spa Reception Agent - Full Time
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Reporting to the Spa Director responsibilities and essential job functions include but are not limited to the following:
Responsibilities:
- Consistently offers professional engaging and friendly service
- Create a welcoming atmosphere for guests during check in and check out.
- Maintain a high level of professionalism in all aspects of job performance.
- Host guests through the facility and familiarize them with the surroundings while explaining the Fairmont Spa story.
- Guide the guests towards their specific needs when making reservations and offer multiple treatment bookings and upsells.
- Communicate all changes cancellations and additions to the Spa Leadership team.
- Promote a safe working environment by adhering to Hotel health and safety standards.
- Process transactions and adjustments daily.
- Accept responsibility for cash drawer and ensure it balances at close of shift.
- Perform any duties and responsibilities as assigned including check lists.
What is in it for you:
- Paid time off
- Medical Dental and Vision Insurance 401K
- Complimentary shift meal
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and Educational Assistance for further development
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities like Sustainability Committee
Qualifications :
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- Previous experience is an asset in a salon or spa
- Bilingual is an asset
- Basic computer skills required
Physical Demands
This position requires:
- Constant standing and walking throughout shift
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
