IT Coordinator
IT Coordinator
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Job Description
Anarust Inc. is seeking a talented and motivated IT Coordinator to join our dynamic team. This role will be responsible for providing firstline technical support managing IT assets and ensuring the smooth operation of our IT infrastructure.
Responsibilities:
* Technical Support:
* Provide firstline technical support to employees addressing hardware and software issues.
* Troubleshoot and resolve common IT problems such as email network connectivity and software installations.
* Assist with the setup and configuration of new employee workstations.* IT Asset Management:
* Maintain an accurate inventory of IT assets including hardware and software licenses.
* Track and manage the lifecycle of IT equipment.
* Coordinate with vendors for hardware and software procurement* Network
Administration:
* Monitor network performance and troubleshoot connectivity issues.
* Configure and maintain network devices such as routers and switches.
* Assist with network security measures including firewall rules and access controls.
* Systems Administration:
* Manage and maintain server infrastructure including file servers and application servers.
* Perform regular system backups and disaster recovery procedures.
* Implement and enforce IT policies and procedures.
* Project Management:
* Participate in IT projects such as software deployments and network upgrades.
* Coordinate with other team members and stakeholders to ensure project success.
Qualifications:
* Bachelors degree in Computer Science Information Technology or a related field.
* 2 years of experience in IT support or a similar role.
* Strong knowledge of IT hardware and software.
* Excellent troubleshooting and problemsolving skills.
* Strong communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Experience with remote support tools and techniques.
Benefits:
* Competitive salary and benefits package.
* Flexible work arrangements.
* Opportunity to work with cuttingedge technologies.
* A supportive and collaborative work environment.
Employment Type
Full Time
