Customer Service Executive - Mobile Van
Customer Service Executive - Mobile Van
Posted on :
27-11-2024
Employer Active
1 Vacancy
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Job Description
Hi
Greetings from Zodiac HR !!!
Position : Customer service executive
Experience : Freshers
Qualification : Min Graduate /Post Graduate
Job Location : Andheri
Qualification : Min Graduate /Post Graduate
Job Location : Andheri
Key Responsibilities:
- Customer Interaction:
- Engage with customers to understand their needs and address queries or concerns promptly.
- Provide accurate information about products or services offered.
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- ProblemSolving:
- Analyze customer issues and provide effective solutions to enhance customer satisfaction.
- Escalate unresolved problems to relevant departments ensuring timely resolution.
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- Travel Across Mumbai:
- Visit different locations across Mumbai to assist customers directly.
- Utilize the companyprovided mobile van for efficient travel and service delivery.
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- Maintain Customer Records:
- Document customer interactions and feedback accurately for future reference.
- Follow up on customer inquiries to ensure their concerns are resolved.
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- Communication Excellence:
- Deliver clear and professional communication to customers via phone email or inperson interactions.
- Build strong relationships with customers to promote loyalty and trust.
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Employment Type
Full Time
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