Customer Service Representative
Customer Service Representative
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Salary Not Disclosed
1 Vacancy
Job Description
Job Description: Customer Service Representative (Italian & English)
Location: Greece
Employment Type: Fulltime
About the Role
Are you a young and motivated individual fluent in Italian with B2level English
Join our team as a Customer Service Representative in Greece!
This is an excellent opportunity to gain international experience develop your professional skills and work in a dynamic multicultural environment.
Key Responsibilities
- Customer Support: Assist Italianspeaking customers via phone email or chat ensuring a high level of satisfaction.
- ProblemSolving: Address and resolve customer inquiries complaints or technical issues in a timely manner.
- Product Knowledge: Stay up to date with company products services and policies to provide accurate information.
- Communication: Collaborate with team members and escalate complex issues to supervisors when necessary.
- Feedback: Collect and relay customer feedback to improve services and processes.
Requirements
- Languages:
- Fluent in Italian (spoken and written).
- Proficient in English (minimum B2 level).
- Soft Skills:
- Strong communication and interpersonal skills.
- Ability to work under pressure and meet targets.
- Problemsolving and multitasking abilities.
- Tech Skills:
- Basic computer skills and familiarity with CRM tools or customer service platforms (training provided).
- Experience:
- No prior experience is necessary but previous customer service experience is a plus.
Benefits
- Competitive salary with performancebased bonuses.
- Relocation assistance for candidates outside Greece.
- Paid training and ongoing development opportunities.
- Health insurance and other employee benefits.
- A vibrant multicultural workplace with career growth potential.
How to Apply
Send your CV in English to insert email address with the subject line Customer Service Role Italian Speaker.
Take the next step in your career while enjoying the Mediterranean lifestyle!
Country: Greece.
Employment Type
Full Time
