Collections Officer with Greek
Collections Officer with Greek
Posted on :
27-11-2024
Employer Active
1 Vacancy
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Job Description
The Collection Specialist will join a large finance team and be integrated into the companys daytoday operations. The role will report to the internal O2C tower lead and participate in collection activities on behalf of the client.
Role description:
- Responsible for collecting based on agreed upon criteria with client;
- Responsible for calling emailing & making payment arrangements with customers;
- Liaise with customers on a timely basis execute collection activities reconcile and track daily/monthly AR balance accounts with customer records;
- Communicate effectively with customers on a timely basis and provide excellent customer service regarding collection issues discrepancies and short payments;
- Collaborate with various internal business functions such as Billing Credit Team and Cash Application teams and external customers to resolve receivable issues and to achieve common goals and objectives;
- Escalate unresolved issues to management timely and follow through issues until final resolution;
- Perform detailed account reconciliation to identify and facilitate resolution of disputed receivables;
- Working in various tools (such as Oracle SAP FSCM Microsoft office suite Fiori app);
- Be proactive and innovative with ideas to improve service / deliverables to the client.
Qualifications:
- A minimum of B2 Greek level & English language skills;
- Excellent communication and interpersonal skills;
- Experience in Customer Service phone contact with customers complaints solving and cash collecting would be an asset;
- Positive attitude and flexibility especially during month/quarter/yearend closing.
Employment Type
Full Time
Key Skills
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