Community Engagement Manager
Community Engagement Manager
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4-5years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Este es un puesto de trabajo remoto.
This company is a dynamic global marketing company and worldwide leader in consumer generated content and marketing programs. We work with leading companies including Rowenta Barilla Huawei Nestle Samsung and others. Our online community of shoppers share their experiences and opinions on products in referrals to friends reviews photos videos and social posts. We are part of a global team operating in over 40 countries.
You will be a part of a fast growing and vibrant organization that is gaining importance for clients we grow every year thanks to our entrepreneurial spirit flat hierarchy and we basically just love what we do. We are a full digital company. We give a voice to brands and products and interact directly with consumers providing insights and feed innovations.
Our company was awarded Most Disruptive Innovator in the Deloitte Fast 50 competition and was ranked #66 in the Financial Times Fastest Growing 1000 companies in Europe of 2020
About the position:
We re looking for an ambitious Community Manager who will act as the voice and ears for The Insiders community in Europe. In this role you ll be responsible for helping our community find and engage with the wide variety of word of mouth campaigns that we run every month.
Community Engagement Manager tasks you will be responsible for:
- Writing compiling and posting campaign related content on the blog and social media channels.
- Communicating with our Insiders community by email on our company blog and on social media platforms
- Acting as an enabler to our community: answering campaign related questions writing instructions support reports are completed in timely manner.
- Collaborating with Campaign Operations and Client Success Managers to ensure the community requirements are embedded within campaigns briefs
- Developing the strategy for growing the engagement of the Insider community
- Running questionnaires and analyse results to generate increased digital reach and engagement for our company and our clients / brands.
- High collaborative approach to drive and cocreate the community engagement agenda by creating a knowledge sharing network globally strengthening your peers through analyses initiatives and continuous measurement.
- Team up with SME internal and external to grow our Insiders database with targeted actions
Requisitos
- You ve got excellent social skills with (nearly) native written and verbal English.
- You re a social media enthusiast and have an understanding of online communities.
- You have a service focused mindset with a constant eye on improving the users experience of the brands/products.
- You re a selfstarter with strong organization skills reliable and able to work independently.
- Knowledge of AI tools and platforms
- AI communication skills
- You re adaptable & calm with the ability to take manage multiple campaigns.
- You re IT literate and comfortable using multiple systems
- Experience with Facebook Ad Manager Google analytics and community management software type Zendesk.
Ventajas
- A young dynamic and international environment
- The opportunity to work close with renowned brands and clients
- An attractive and competitive salary depending on your expertise and type of contract.
We like to keep an open mind so if you think you could succeed in this role but you don t quite have all the skills and experience necessary we would still love to hear from you.
You ve got excellent social skills with (nearly) native written and verbal English. Dutch, German or Fluency in French is an extra. You have a service focused mindset with a constant eye on improving the users experience of the brands/products. You re a self-starter with strong organization skills, reliable and able to work independently. ESSENTIAL: 2 -> 5 years of Account or Operations Management experience within a Marketing agency Ability to combine a creative mindset with strong organizational skills Sharp copywriting skills and the ability to communicate complex messages in a simple and clear manner Results driven by an entrepreneurial spirit and the ability to work independently You believe in the power of word of mouth advertising and are willing to advocate for a back to basics innovative marketing technique. You re adaptable & calm with the ability to take manage multiple campaigns. You re IT literate, and comfortable using multiple systems.
Employment Type
Full Time
Company Industry
Key Skills
- Business Development
- Employee Orientation
- Public Health
- Account Management
- VersionOne
- Conflict Management
- Project Management
- Relationship Management
- Team Management
- Customer relationship management
- Human Resources
- Public Speaking
