drjobs Content Moderator - Advertisers Support

Content Moderator - Advertisers Support

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Job Location drjobs

Lisbon - Portugal

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

GrowTalent.com is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Polishspeaking Advertisers Support for their Lisbon office.

Position: Advertisers Support

Location: Lisbon Portugal

Employment type: Fulltime

DUTIES AND RESPONSIBILITIES:

  • Provide support to small and medium sized businesses using various channels (chat email and telephone)
  • Provide pre and postsales support for all selfservice products
  • Improve the advertising experience and satisfaction by resolving technical issues reporting bugs guiding the users on the platform and helping them to use its tools and features
  • Identify trends and solve problems facing multiple SMB clients
  • Deliver a positive attitude towards the brand
  • Maintain and update all jobrelated administrative forms

REQUIREMENTS:

  • Native/fluent in Polish both oral and written. Fluent in English (at least B2 level)
  • Knowledge of advertisement industry will be considered as an advantage
  • Computer literate with sound knowledge of Microsoft Office package
  • Excellent communication skills
  • Resourceful personality that can adapt and remain calm in all situations
  • Ability to work independently while being team player at the same time
  • Able to work rotating shifts


OFFER:

  • Portuguese employment contract
  • If you are working on a Portuguese public holiday you will get a compensation day that you can spend later
  • Holiday entitlement with 22 days per year
  • Three weeks training that prepares you optimally to conduct the job tasks
  • Be part of a dynamic multilingual multicultural and creative team with positive and friendly atmosphere
  • 40 Hours per week on a weekly rotational shift pattern covering line operating hours from Monday to Sunday from 6:00 AM to 24:00
  • Guidance and tools to reach your full potential
  • Temporary renewable working contract
  • Partially compensated 3 weeks training
  • Initial employment contract with a duration of 12 months
  • Subsequent extension of one more contract for 12 months
  • Permanent contract after 2 years
  • Private health insurance after contract signature (additional to standard insurance)
    Airport pickup and administrative help with registration in Portugal
  • Reimbursement of flight expenses after 9 months
  • Yearly paid flight to home destination
  • Accommodation in a single room in one of shared company apartments for international candidates
  • Free Portuguese classes water sport activities soft trekking and much more

Employment Type

Full Time

Company Industry

About Company

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