CSR for Airline Account - Ortigas - Up to 28K
CSR for Airline Account - Ortigas - Up to 28K
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Salary Not Disclosed
1 Vacancy
Job Description
We are looking for Customer Service Representatives to work for a BPO in Ortigas
This is an onsite role that follows a Shifting Schedule
Salary is up to 28000 based on experience and interview result
Minimum requirement of at least 1 year of BPO experience with at least 6 months experience handling Airline Account
Requirements:
- Must be at least in a college level
- At least 1year call center experience in a voice support with at least 6 months airline experience.
- Must have experience with Omnichannel.
- Average to above average English competency both verbal and written.
Job Description:
- Handling Phone Chat and Email
- Responding to customer inquiries and resolving issues.
- Providing excellent customer service and support.
- Resolving customer complaints and ensuring customer satisfaction.
- Analyzing situations and providing effective solutions to customer issues.
- Managing multiple tasks simultaneously such as talking to customers entering data and using computer systems.
- Adhering to Scripts and Guidelines
Employment Type
Full Time
