Inbound call centre agent
Inbound call centre agent
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Job Description
About Us:
Were a dynamic fastgrowing company in Raleigh that knows the power of great customer service. We pride ourselves on creating meaningful connections with our customers and providing solutions that make their lives easier. If youre a friendly upbeat communicator who loves helping people this is your chance to shine!
What Youll Be Doing:
As an Inbound Call Center Representative youll be the first point of contact for our customers. Your role is all about listening problemsolving and creating positive experiences.
Your Daily Mission Will Include:
- Answering inbound calls with enthusiasm and professionalism.
- Assisting customers with questions concerns and product information.
- Providing tailored solutions to meet customer needs.
- Logging customer interactions in our system accurately.
- Collaborating with team members to ensure smooth resolutions and outstanding service.
What Makes You a Great Fit:
- You love talking to people and making their day better.
- You have excellent verbal communication skills and an upbeat personality.
- Youre a natural problem solver who stays calm under pressure.
- Youre techsavvy and comfortable learning new systems.
- Previous call center or customer service experience is a plus but not required we provide full training!
Why Youll Love Working With Us:
- Competitive hourly pay with performance incentives.
- A fun and supportive team environment where your ideas matter.
- Full training to help you succeed and grow in your role.
- Opportunities for advancement your future starts here!
- A central Raleigh location with easy access and great amenities.
Work Perks:
- Flexible schedules to fit your lifestyle.
- Employee recognition programs and teambuilding events.
- A chance to sharpen your skills and build a rewarding career.
How to Apply:
If youre ready to bring your energy and problemsolving skills to our team wed love to hear from you!
Employment Type
Full Time
