Position: Virtual Assistant
Working Hours: Monday to Friday 9:00 pm 5:00 pm CST
Salary Range: $
Search Location: Philippines
About the Job: We are seeking a detailoriented and techsavvy Virtual Assistant with an emphasis on tech support to support our team with a variety of administrative IT and marketing tasks. The ideal candidate will have a strong background in virtual assistance a knack for learning and managing tech tools and excellent communication skills to support both internal teams and external client interactions.
Duties and Responsibilities: - Administrative Support:
- Manage expense reports and ensure timely submission.
- Organize and maintain documents les and resources in Dropbox.
- Keep team members on track by monitoring deadlines and task completion.
- IT and Technical Support:
- Work with nocode tools like Wix and Knack to manage and maintain systems.
- Provide basic IT support including email setup password resets and troubleshooting.
- Manage and execute tasks on platforms like Mailchimp Formstack and survey tools.
- Client Communication:
- Handle client followups via phone and email including payment reminders and updates.
- Maintain professional and clear communication in fluent English.
- Marketing Campaigns:
- Assist with running marketing campaigns including email and survey initiatives.
- Collect manage and analyze data to improve campaign outcomes.
Qualications: - Minimum of 5 years of experience as a virtual assistant or in a similar role.
- Techsavvy with proficiency in tools like Wix Knack Mailchimp Microsoft Oce and Formstack.
- Strong organizational and administrative skills with attention to detail.
- Exceptional communication skills both written and verbal with phone etiquette.
- Ability to work independently and be the "glue" that keeps projects and deadlines on track.
- Marketing experience including running campaigns and managing data is a plus.
Preferred Experience: - Familiarity with nocode tools and platforms.
- Prior experience in IT support or managing technical platforms.
- Experience working in a fastpaced dynamic team environment.