Job Title: Room Attendant / Housekeeper
Work Location: Long Beach CA
Job Type: C2C/Fulltime/W2
Job Details:
Compensation Type: Hourly Highgate Hotels:
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York Boston Miami San Francisco and Honolulu with a rapidly expanding presence in Europe Latin America and the Caribbean. Highgates portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industryleading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industrys most experienced hotel management leaders the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London New York Dallas and Seattle.
Location:
Situated across the street from the Long Beach Convention Center and just two blocks from the beach the Westin Long Beach has something to offer both business and leisure travelers alike. This 474room hotel is also ideal for groups and weddings with 37000 square feet of meeting space 31 suites and a stunning garden terrace perfect for I Dos. And with the Westins central location guests are within walking distance of the Aquarium of the Pacific and the Catalina Express and are just two miles from the Queen Mary.
Overview:
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive courteous and efficient service to all guests.
Responsibilities:
Thoroughly clean guestrooms according to standards.
Complete all precleaning duties including but not limited to guest supplies cleaning supplies and linen for housekeeping cart setup.
Remove all trash and dirty linen from guestrooms and hallways.
Keep all hallways public areas and closets clean neat and vacuumed
Restock housekeeping cleaning cart for next days use.
Replenish chemical bottles.
Report all missing items from room (i.e. irons/boards hair dryers etc.) to Housekeeping Supervisor/Manager.
Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
Handle items for Lost and Found according to the standards.
Ensure overall guest satisfaction.
Qualifications:
High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Must be able to exert up to 50 pounds of force occasionally and/or 20 pounds of force frequently or constantly to lift carry push pull or otherwise move objects.
Ability to stand during entire shift.
Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive friendly courteous and service oriented manner.