Content Moderation Bilingual HebrewEnglish
Content Moderation Bilingual HebrewEnglish
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1 Vacancy
Job Description
Cross Border Talents is looking for a Bilingual (Hebrew/English) Content Moderator to be relocated to Thessaloniki Greece for a leading provider of outsourced digital services and nextgeneration customer experience to fastgrowing technology companies.
What we offer
- Competitive industry salaries and comprehensive benefits packages.
- People First culture with various departments we have established including Total Rewards Wellness HR and Diversity.
- Inclusive environment and positive impact on the community.
- Internal mobility and professional growth.
What you will do
- Ensure high quality and safe experiences for both people and businesses across the social media family of apps.
- Keep our online world engaging appropriate and safe. You will apply a content policy to digital content and execute handling procedures with consistency.
- You will actively participate in employee assistance programs program reporting initiatives and training to foster the wellbeing of you and the employee community.
- You will escalate through appropriate channels any changes that may impact performance or as necessary to maintain required KPIs.
- You will also adhere to security measures confidentiality and other project requirements in any way related to your work.
- You will be reviewing content such as videos news stories still pictures political ads and social media profiles. You will then score this content on areas such as ageappropriateness level of violence sexual content and political transparency. In order to properly identify all of these items you will be trained on how to enforce the clients policies.
- You will be given daily time to participate in wellness activities such as dance parties fitness challenges onsite wellness programs video games and team development exercises.
Requirements
- At least one year prior operations experience in shared services or a customer experience environment.
- At least a high school diploma or equivalent.
- Fluent in English and Hebrew. You must be able to read and speak the language.
- Strong interpersonal skills verbal and written communication skills and most importantly empathy.
- High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported.
Being a Content Moderator means participating in counselling sessions and other wellness programs:
- All employees will attend wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment.
- All employees will attend wellness groups.
Creating a Culture of Awareness and Prevention:
Some of our campaigns include disturbing content. As a content moderator it is important for you to know the potential risks related to this type of work. While counsellors resiliency programming and other wellness initiatives will be provided onsite exposure to graphic and disturbing content is unavoidable.
Our programs seek to raise awareness about psychological issues challenge ideas that contribute to social inequity disempowerment and discrimination as well as the underlying structures that support them. In addition our programs empower employees to find and use their voices in a healthy and productive way.
If you fulfill the requirements and you are interested in this exciting opportunity please contact me at:
Employment Type
Full Time
