Program Assistant
Program Assistant
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Job Description
Key Talent Indicator somos la consultora tecnolgica especializada en recursos humanos que ofrece soluciones innovadoras para la gestin del talento. Tenemos un enfoque basado en el uso de nuestro software con IA para que te puedas evaluar y analizar tus habilidades y aplicar a las ofertas que ms encajan contigo.
Somos eficientes evaluamos el talento de manera objetiva sin sesgos y cerramos el tiempo de contratacin en tiempo record dando resultados ptimos.
The Program Assistant is the first point of contact with students and professors on a daytoday basis. This role involves assisting the Program Management team by carrying out all administrative tasks necessary for the smooth running and delivery of the program. The Program Assistant will manage communication flows support program logistics and operations and ensure a high standard of service for students and faculty.
Key Action Areas:
Interaction with Students and Professors:
- Attend and support students and professors daily addressing queries and providing assistance with empathy and professionalism.
- Manage a high volume of emails and respond promptly to student queries.
- Liaise and coordinate with other departments (Registrar Planning etc.) on a wide range of administrative issues.
- Process internal expense reports and manage logistics for program deliveries including catering extracurricular events and travel arrangements.
- Compile and update databases with student information.
- Contribute to the preparation and editing of reports and presentations.
- Analyze existing datagathering systems and procedures to support their improvement and the development of new ones.
- Produce and translate documents briefing papers reports and presentations to support Directors in their tasks.
Internal Development:
- Support short medium and longterm projects related to logistics planning and communication with various departments.
- Handle sensitive information including grades and ethics committee matters with precision.
- Address concerns and queries from faculty and frontoffice colleagues providing quick and effective solutions.
- Utilize Excel for capturing and recording data applying shortcuts and formulas and sorting and filtering information.
- Serve as a liaison between professors internal stakeholders and occasionally external parties addressing questions and comments related to program academics logistics and administrative tasks.
Requirements:
- Bachelors Degree is preferred.
- Fluency in both English and Spanish with excellent communication skills (verbal and written).
- Proven track record of customer interface excellent organizational skills and a cando attitude.
- Proficiency in Microsoft Office (Word Excel and PowerPoint).
- Curious open to learning and with strong teamworking skills.
- Strong desire to work in a multicultural environment.
- Candidates must possess a valid EU work permit.
Employment Type
Full Time
