drjobs On-call Appointment ClerkScheduler

On-call Appointment ClerkScheduler

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Folsom, CA - USA

Hourly Salary drjobs

$ $ 25 - 30

Vacancy

1 Vacancy

Job Description

Company Overview:

Advanced Psychiatry Associates is a leading provider of mental health services specializing in the treatment of mood and anxiety disorders. Our team of experienced psychiatrists therapists and support staff are dedicated to providing highquality compassionate care to our patients. We are committed to creating a positive and supportive work environment for our employees and believe in promoting worklife balance.

Position Overview:

We are seeking an Oncall Appointment Clerk/Scheduler to join our team on a fulltime fully remote basis. In this role you will be responsible for managing and scheduling appointments for our patients. This is a crucial position in our organization as you will be the first point of contact for our patients and play a key role in ensuring their needs are met.

Key Responsibilities:

Answering phone calls and responding to emails from patients and referring providers

Scheduling appointments for patients based on availability and urgency of their needs

Maintaining accurate and uptodate patient records in our scheduling system

Coordinating with our team of psychiatrists and therapists to ensure timely and efficient scheduling of appointments

Communicating with patients to confirm appointments and provide necessary information

Assisting with insurance verification and obtaining necessary authorizations for appointments

Providing excellent customer service and addressing any patient concerns or inquiries

Maintaining confidentiality and adhering to HIPAA regulations at all times

Qualifications:

High school diploma or equivalent required associates or bachelors degree preferred

Previous experience in a medical office or scheduling role preferred

Strong communication and customer service skills

Proficiency in using scheduling software and electronic medical records systems

Ability to work independently and manage time effectively

Detailoriented and able to multitask in a fastpaced environment

Familiarity with mental health terminology and insurance processes is a plus

Working Conditions:

This is a fully remote position meaning you can work from the comfort of your own home. However you must have a reliable internet connection and a quiet private workspace to perform your duties effectively. As an oncall position you may be required to work some evenings and weekends based on the needs of our patients.

Benefits:

Competitive salary

Comprehensive health dental and vision insurance

401(k) retirement plan with company match

Paid time off and holidays

Opportunities for professional development and growth within the company.

Employment Type

Full Time

Company Industry

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.