Receptionist
Receptionist
Posted on :
22-11-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
What youll do...
- Maintain a positive and friendly attitude at all times even when working to achieve solutions to challenges.
- Deal with the arrival and departure processes for all guests ensuring all standard operating procedures are adhered to.
- Deal with inhouse guests requests recording all feedback as per our standard operating procedures.
- Responsible for ensuring the accuracy of guest billing financial transactions and the Reception float.
- Ensure the accuracy of data in all systems and provides the necessary daily reports for all departments as per our standard operating procedures.
- Ensure the night reception tasks are completed correctly and accurately in line with our standard operating procedures.
- Ensures all guests are quoted the correct rate as per the selling strategy and website.
- Ensure all telephone calls are answered as quickly and efficiently as possible.
- Maintain observation over guests and guests property to ensure security alerts are kept to a minimum.
- Report any maintenance issues to the correct department and check to ensure the work has been completed.
- Ensure the integrity of the public area and back of house areas are maintained at all times with deficiencies corrected immediately.
- Collaborate with all other teams in the hotel and all outsourced business partners to ensure the utmost satisfaction for our guests.
- Ensure the Reception desk is clean tidy and presentable at all times.
- You will be a member of the hotels crisis and fire teams.
Qualifications :
What were looking for...
- Its all about attitude for us someone who enjoys being helpful to others and isnt easily flustered theres a smaller team working at night so confidence and knowing how to work things out by yourself are key
- Previous hotel (or similar) experience is great but its not a musthave for us if youre eager to learn we can teach you what you need to know
- Youre looking for a place where you can be you; no clones in suits here
- Passion for hospitality youre all about creating memorable experiences for others be they guests or colleagues
- Youre not precious. We leave our egos at the door and help get stuff done
- Youre up for doing things differently and trying (almost) everything once
- You want to be part of a team that works hard supports each other and has fun along the way
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
