Front Office All Rounder
Front Office All Rounder
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Be in the heart of it all by joining our Front Office team of our Pullman Hotel!
Reporting to the Front Office Manager our Front Office All Rounder are primarily responsible for providing welcoming and efficient service for our Guests registration and departure.
What does an All Rounders role entail
- Provide quality service to our Guests responding to requests promptly efficiently and courteously during their check in check out and throughout their stay.
- Maintain accurate Guest accounts ensuring all charges are accurate and posted in a timely manner.
- Attend to incoming calls via the switchboard in a professional and polite manner.
- Maintain strict security procedures ensuring Guest confidentiality and safety.
Qualifications :
- Experience in a Front Office preferably in 5 star hotels.
- Demonstrated ability to surprise and delight our guests.
- Confidence and ability to approach people to initiate conversations.
- Flexibility to work varied shifts including weekends and Public Holidays as per business demands.
- Outstanding communication skills both oral & written
- Has a valid manual drivers license
Remote Work :
No
Employment Type :
Casual
Employment Type
Casual
