Incident Management

Trigent Software Private Limited

Posted on : 12-09-2024

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Job Location

India

Monthly Salary

Not Disclosed

Salary Not Disclosed

Posted on : 12-09-2024

Job Description

Level 10 10 BDC7C Summary: As an Infra Tech Support Practitioner you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating systemlevel. Your role will involve L1 and L2 troubleshooting and providing hardware/software support. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Provide ongoing technical support and maintenance for production and development systems and software products. Configure services on various platforms and implement technology at the operating systemlevel. Troubleshoot and resolve L1 and L2 issues. Collaborate with team members to discuss and solve technical problems. Assist in providing solutions to workrelated problems. Professional & Technical Skills: Must To Have Skills: Proficiency in Incident Management. Good To Have Skills: Experience with incident tracking tools. Strong understanding of IT infrastructure and systems. Knowledge of network protocols and troubleshooting techniques. Experience in handling hardware and software issues. Familiarity with operating systems and software solutions. Ability to analyze and resolve technical problems. Excellent communication and interpersonal skills. Additional Information: The candidate should have a minimum of 46 years of experience in Incident Management. A 15 years full time education is required.

Employment Type

Full Time

Company Industry

Key Skills

Abinitio
Lifting Equipment
Customer Service
Apache Commons
Business Management

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About Company

Trigent Software Private Limited

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Incident Management

Trigent Software Private Limited

Job Description

Employment Type

Company Industry

Key Skills

About Company

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