Infrastructure Service Management

Trigent Software Private Limited

Posted on : 12-09-2024

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Job Location

India

Monthly Salary

Not Disclosed

Salary Not Disclosed

Posted on : 12-09-2024

Job Description

should have at least 12 months of Exposure/Experience in Service Desk / Network Operations Center / Command Center/ Service Management / Incident Management / Change Management (Added Advantage) Excellent and effective business communications skills in English (Both Verbal and Writing) Reporting Skill in Excel (Macros) L2 Proficiency ITIL V4 Foundation Certification Willing to work in 24*7 Knowledge in Word Press will be added advantage Roles Expectations Thorough knowledge on Incident Management Engagement in Change and Problem Reporting. Basic understanding of IT Infrastructure. Example: Networking Concepts Systems Management Proficient in providing FirstLevel Troubleshooting Performing basic troubleshooting steps to resolve common and minor issues. Candidate should be willing to learn new things by own and less intervention. Good communication and interpersonal skills. Should work as part of team and should be a good team player. Should be regular to work with no unplanned absences.

Employment Type

Full Time

Company Industry

Key Skills

Active Directory
Customer Service
End user
Access Points
Deskside Support
Windows
SCCM
Troubleshoot
User Accounts
Desktop
PC
Backup
Setup
hardware
Technical Support

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About Company

Trigent Software Private Limited

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Infrastructure Service Management

Trigent Software Private Limited

Job Description

Employment Type

Company Industry

Key Skills

About Company

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