Greetings from Randstad
Hiring E Discovery analyst for Remote job !!!!
Responsibilities
- Work as part of a team candidate will be required to occasionally work with departments outside of their own such as Engineering Application IT and Project Management teams
- Extract transform and load data to hosted platforms via custom plugins or flat files
- Support our customer base through superior customer service this will include providing technical assistance via telephone email and screenshares on various tasks/requests
- Account creation and send invitations to enduser(s) occasionally followup with a platform walkthrough should it be requested
- Creation of databases and establishing permissions for customer use prior to providing credentials to those customers
- Investigate client inquiries on their matters concerning printing search results/creation technical issues etc.
- Pick up tasks from internal task system while adhering to internal SLAs (servicelevel agreement)
- Attend team meetings and company townhalls
Qualifications
- Bachelors degree or professional experience (1 years)
- Knowledge of Microsoft Office; specifically Microsoft Excel
- Strong attention to detail while managing multiple tasks
- Critical thinking skills and ability to retain complex work direction
- High technical aptitude or the ability to learn quickly
- Ability to work in a fastpaced environment
- Excellent verbal and written communication skills