Information Technology - DampT Field Support Technician
Information Technology - DampT Field Support Technician
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Job Description
Job Title Field Support Tech
Job Location Cleveland OH
Job Duration 06 Months Contract
Resources typical working day:
Desktop support helping a wide range of end users
Responding to tickets
Maintaining office technology
Front facing customer service
Level 1 & Level 2 software support enterprise level
Backend office MS Office Support
MS Intune
Active Directory
Remote management
Incident Request Management
Years of Experience needed: 5 years of enterprise experience (2nd level support) focus on customer service
Level of Education: H.S Diploma
Systems/Software proficiencies: MS Intune Ticketing Systems MS Office Suite
Employment Type
Full Time
