About Us:
At Tech Mahindra (Tech Mahindra Connected World Connected Experiences) we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer experiences are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate synergize and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital the physical the convergent and everything in between. Thats when truly connected experiences manifest.
Extraordinary is when experiences come together a continuous convergence of digital technologies touchpoints and most importantly people. Its time to reimagine reinvent and revolutionize business models & operations as well as to transform enterprises into living breathing and connected businesses. We are the Digital Change makers who strive to change the way the world communities businesses and humans interact digitally. We are harnessing the power of change brought in by technologies that makes it the most exciting time to be alive in the human history. Our universe as we build it disrupt it and redesign it is powering the digital change.
Tech Mahindra represents the connected world offering innovative and customercentric information technology experiences enabling Enterprises Associates and the Society to Rise. It has 150000 professionals working for 1000 Global Customers (including Fortune 500 companies) in 90 Countries. Were part of the esteemed Mahindra group headquartered in India. Under a new CEO Tech Mahindra is committed to a transformative journey with Scale @ Speed as our guiding principle.
Role: Publication Technical Content Writer
Location: Woodridge IL (Onsite)
Domain Mandate: Automotive
Type: FTE
JD : Publication Technical Content Writer with 3D CAD Mandate Skills: Arbor Text XML DITA Adobe Illustrator Automotive Domain
- Experienced Information Developer/Technical Writer with more than 4 years of experience
- At least 2 years of writing/editing technical illustration experience or automotive/truck support experience
- Handson experience with developing customer service documentation
- Ability to meet deadlines monitor and assess performance within deadlines and utilize resources appropriately to ensure accurate and timely deliverables
- Ability to multitask prioritize tasks and interface with many personalities
- Strong communication skills: ability to take complex engineering concepts and explain them at an appropriate audience level
- Develop draft illustration to support procedural/descriptive text using model file or existing artwork
- Independently gather information from technical and nontechnical Subject Matter Experts to organize develop and write technical service content
- Routinely interpret various source information which may include procedural markups engineering drawings parts lists draft assembly and maintenance instructions
- Adapt to production and environmental changes and editorial processes
- Experience with service tools and its specifications used for vehicle servicing
- Good understanding of Agile environment & alignment to Agile writing principles
- Excellent verbal and written communication skills
- To work with crossfunctional Teams
- The candidate must have bachelors degree
- Ability to communicate effectively across multiple levels of management
- Previous automotive/dealership handson experience
- Project management experience
- Strong MS Office tools experience including Word Excel SharePoint and OneNote
- Experience with Arbortext Editor or equivalent XML editing software
- Experience with Adobe Illustrator/Photoshop/InDesign
- Understanding of structured authoring (DITA)
- Some experience with CAD software Unigraphix/NX. Navigational use of these programs for articles and publications
- Knowledge of automotive system theory in any or all the following areas:
- Electronic and electrical fundamentals
- Mechanical procedures
- Modern automotive systems
Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race religion color sex age national origin or disability. All applicants will be evaluated solely on the basis of their ability competence and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at .