Product Manager -- MobileCommand
Product Manager -- MobileCommand
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5years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This is a remote position.
Product Manager Platform
Location: North America / Remote
First Due s cuttingedge Fire and EMS software solution provides an endtoend platform for thousands of Fire and EMS agencies across North America. We re searching for a passionate techforward and organized product manager with significant SaaS PM experience to shepherd our product as we continue to grow and develop.
Key Responsibilities
Define strategy and roadmap for First Due mobile and command module(s) championing customer requirements preferences configurations settings and feature requests.
Organize prioritize and communicate product enhancements to the Development team; monitor and track feature completions by sprint.
Collaborate with internal and external stakeholders to discover problems and create valuable desirable and feasible solutions.
Review validate and prioritize product defects on the development backlog working them into sprints and full product roadmap.
Act as a First Due module expert; engage with customers delivery teams and leadership to ensure the product provides all features tools and integrations needed in order to accomplish business goals.
Collaborate with engineers and QA to ensure functional and visual design quality at each step of the software development process
Utilize data analytics research product reviews user feedback and product testing to ensure consistency and quality across all end user features
Produce clear and concise documentation of planned features as epics and user stories.
Collaborate across the PM team to ensure operational team processes are factored into new product development plans and to integrate solutions to identify user experience issues in upcoming versions.
Complete adhoc assignments to support the development of First Due s product roadmap market competitive and customer analysis.
Align closely with Sales and Client Success teams during new product development to provide demos to customers and prospects as needed; support RFP responses and client evaluation process.
Contribute to module pricing strategy to meet revenue and profitability goals
Collaborate with the Design and Marketing teams to develop sales tools and collateral; brief and train the Sales and Client Success teams on new features and enhancements
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities required of this role.
Key Qualifications and Experience
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5 years of experience as a Product Manager for a quickly growing SaaS company; experience in public safety or Govtech software preferred.
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Must possess a deep understanding of SaaS architecture and how to build platformwide tools and frameworks that other teams can leverage within individual modules/product areas.
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Experience architecting and implementing a modern SaaS product.
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5 years of experience leading one or more scrum teams.
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Prior experience developing an understanding of customer needs with a track record of solving their problems; a proven customer first mentality and commitment to customer satisfaction.
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Strong ability to make strategic prioritization decisions considering requirements resources and deadlines.
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Proficiency in breaking down broad product concepts into thorough validated product requirements and specifications.
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Demonstrated technical proficiency and effectiveness working closely with other business functions including Engineering Sales and Professional Services.
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An ability to align longterm business strategies while driving impact on shortterm product goals.
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Experience working in an Agile development environment; Scrum/Agile certification preferred.
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Proven ability to ship new product features and increments in a fastpaced highpressure deadlineoriented environment.
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Experience using JIRA and other product roadmapping tools.
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Ability to work independently in a collaborative remote team environment.
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Excellent written and verbal communication skills.
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Highly detail oriented and skilled in managing multiple responsibilities.
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Motivated and proactive in creating and improving processes and workflows.
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Strong analytical and critical thinking skills.
We welcome a diverse workforce! If you don t fit all the qualifications for the job listed above but feel you bring unique experience and perspective that would serve this role and First Due well we encourage you to apply.
All applicants must be authorized to work for any US employer in the United States. Locality Media Inc. is unable to sponsor or transition sponsorship ownership of employment visas at this time. Hiring is contingent upon candidates successfully passing a criminal background check. As part of the I9 verification of authorization to work in the US Locality Media Inc. participates in EVerify.
Physical Demands and Work Environment
Working at First Due
First Due offers a comprehensive compensation and benefits package for eligible employees including competitive pay medical dental and vision coverage FSA/HSA 401(k) flexible PTO a fully remote workplace a technology stipend opportunities for advancement and other benefits and perks that sets our team apart. Visit to learn more.
If you are a resident of California Colorado New Jersey New York or Washington please reach out to for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower based on nondiscriminatory criteria including but not limited to relevant professional experience geographic location knowledge skills and abilities. This range will be reviewed on a regular basis.
About First Due
First Due is reimagining Fire and EMS by providing a modern cloudbased platform that allows agencies to run their entire operation in one place. From Fire Prevention PreIncident Planning Incident Reporting Scheduling Asset Management Reporting Response and more First Due is leading the public safety software industry in transforming public safety through nextgeneration technology and innovation.
Locality Media Inc. dba First Due is an equal opportunity employer. We do not discriminate in any aspect of employment on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status or any other protected status or class. We are committed to promoting an environment of respect acceptance diversity and inclusivity and equal opportunity. Discrimination and harassment of any type in any form will not be tolerated. First Due is a drugfree workplace.
When you apply for a role at Locality Media Inc. dba First Due we will collect some personal data including information from your application resume or LinkedIn profile. This information is used during the interview and candidate evaluation process for opportunities at First Due and is only shared internally. Please review our candidate privacy notice here.
Employment Type
Full Time
