Service Support Specialist
Service Support Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Key Responsibilities:
- Provide reporting support and monitor field rosters.
- Develop and maintain standard operating procedures and business documentation.
- Act as the primary contact for escalated issues serving as a liaison to internal and external stakeholders.
- Conduct audits for quality control identify errors make corrections and recommend process improvements.
- Participate in special projects requiring business expertise.
Qualifications:
- Required: Associate s degree with 1 year of experience problemsolving skills organization multitasking communication skills and intermediate computer proficiency.
- Preferred: Bachelor s degree in business finance accounting or supply chain; experience with SAP and Salesforce; advanced skills in data entry Google Apps MS Office and customer serviceoriented skills.
Clinical Vendor Relationship, KPI, escalations
Education
Bachelors
Employment Type
Full Time
