Field Service Technician
Field Service Technician
Posted on :
08-11-2024
Employer Active
1 Vacancy
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Job Description
Seeking an experienced Field Service Technician to perform diagnostics maintenance and repairs on highpower EV charging systems. This role combines handson technical work with customer interaction and requires extensive travel.
Key Role Details
- Position Type: Fulltime Travel
- Industry: Electric Vehicle Infrastructure
- Location: Various
- Department: Service Operations
Key Responsibilities
- Execute diagnostic maintenance and repair work on charging systems
- Perform commissioning and periodic maintenance interventions
- Work independently and collaboratively to maximize repair efficiency
- Document repairs thoroughly and consistently
- Provide feedback to remote service and development teams
- Coordinate service interventions within assigned territory
Requirements
- Technical Background
- Technical certification or experience in electrical engineering
- Experience as electrician in lowvoltage range (up to 1000V)
- 2 years support role in eMobility/EV charging industry
- Basic software and diagnostic skills
- Full stack IT infrastructure knowledge (hardware software network telecommunications)
- Proficiency in MS Office (Windows Excel Word)
- Strong customer service orientation
- Professional communication abilities
- Experience working under time pressure
- Ability to manage urgent customer escalations
- Ability to lift 75lbs (components and units)
- Capable of repeated ladder climbing
- Able to stand/walk for extended periods
- Valid drivers license
- Valid passport
- Flexibility for overtime work
- Willingness for domestic and international travel
- Available for flexible hours
Benefits
- Medical Benefits with cost assistance.
- Vision
- Dental
- Life Insurance paid by employer
- Disability
- Flexible Spending Accounts (FSA/HSA)
- PTO (minimum 16 days)
- Company holidays
Employment Type
Full Time
Company Industry
Key Skills
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