ITPROUSPSNCChild Welfare TrainerContent Developer

The NC Department of Health and Human Services seeks contract resources to assist with the training and implementation of the statewide Child Welfare system (CWS). The purpose for this Training Developer is to design and develop practical training and course materials as well as provide effective and creative classroom and virtual facilitation of training for employees who administer Child Welfare related programs. This position will work closely with the Training Lead Applications Lead Development & Testing teams and subject matter experts.

Minimum requirements include: Experience developing modifying and maintaining Captivate Camtasia and Word templates scripts and PowerPoint as well as revising training materials for instruction of adult learners.

Preferred skills: SharePoint JIRA

Requirements

Required / Desired Skills:

Experience in curriculum design and developing training materials for adult learners

Understands the social services programs that drive the efforts of the county regional and state staff who administer those programs.

Research and evaluate the NC FAST case management software in order to translate the software functionality into effective learning materials.

Ability to assist with scheduling preparing for and participating in quality assurance checks on training materials that have been developed.

Experience working with training developers program subject matter experts technical support and others to assure training materials are effective.

Experience in business analysis MS Office Suite (e.g. MS Word MS Excel MS PowerPoint)

Experience in Learning Management System (LMS) technology such as Moodle XML HTML

Experience in designing and delivering computerbased training instructional design with learning program design systems.

Experience in software that may include Adobe FrameMaker Adobe Captivate Photoshop Adobe Breeze Dreamweaver Visio or other training applications.

Experience developing dynamic instructional training materials using interactions and simulations to create interactive engaging course content.

Experience developing interactive media presentations that enhance the online educational experience

Experience leading training sessions in a variety of formats that may include in person virtual and/or webinar.

Ability to assist with basic application software and hardware support

Must have strong understanding of internet concepts and web technology

Ability to clearly communicate in oral and written form and deal effectively with diverse groups to accomplish the objectives.

Experience evaluating student progress and making recommendations for continued training participation curriculum and .

Experienceproviding feedback on learning providing feedback on learning curriculum and methodology to assure program relevance and user comprehension.

Experience with processes to prepare for and conduct classroom training including facility management course scheduling and student registration.

Knowledge of and experience with NC FAST and the Medicaid Program in NC

Benefits