Job responsibilities:
1. System monitoring and alarm management:
- Implement and optimize the monitoring of key systems such as DMS WMS TIS SAP etc. to ensure smooth operation of the system at any point of time.
- Configure and manage the alarm mechanism to ensure that system anomalies can be detected and responded to in a timely manner.
2.Troubleshooting and Response:
- Responsible for rapid investigation and recovery of system failures to minimize the impact on business.
- Analyze and record the causes of failures and continuously improve operation and maintenance processes and preventive measures.
3. Performance optimization and system tuning:
- Evaluate and optimize system performance including database query optimization application server tuning resource utilization improvement etc.
- Regularly conduct system health checks to identify and eliminate potential performance bottlenecks.
4. Automated Operation and Maintenance:
- Develop and maintain automated operation and maintenance tools and scripts to improve work efficiency and reduce human errors.
- Automate system deployment expansion and management.
5. System Deployment and Versioning:
- Participate in and responsible for software version deployment upgrade and rollback to ensure the stability and reliability of system version update.
- Maintain CI/CD pipeline and optimize code release process.
6. Log Management and Data Analysis:
- Implement and maintain a centralized log management system to collect analyze and monitor system logs.
- Analyze system operation based on log data identify potential problems and solve them.
7. Security and Compliance Management:
- Implement and maintain system security policies to ensure the system meets company and industry security standards and compliance requirements.
- Work with the security team to conduct regular security audits and vulnerability remediation.
8. Documentation and Knowledge Sharing:
- Write and update operation and maintenance documents including system architecture diagrams operation and maintenance manuals and emergency plans.
- Share experiences and best practices within and across departments to enhance the overall technical capability of the team.
9. Resource Management and Capacity Planning:
- Monitor system resource utilization and perform capacity planning to ensure the system can accommodate future growth.
- Participate in IT budget formulation and execution to optimize resource allocation and control operating costs.
10. Crosssector collaboration:
- Collaborate closely with development teams and business departments participate in system design and review and ensure the maintainability and scalability of system architecture.
- Provide operation and maintenance support and technical guidance to other technical teams and business users.
Qualification and requirements:
- Bachelor degree or above with background in Computer Science Information Technology or related fieldfluent English and mandarin speaking other European language is a plus.
- At least 5 years of relevant working experience with experience in operation and maintenance of DMS WMS TIS or SAP system is preferred.
- Proficient in Linux/Unix system network configuration and optimization database management (e.g. Oracle MySQL etc.).
- Experience with automated O&M tools (e.g. Ansible Terraform Jenkins etc.).
- Familiarity with cloud computing platforms (e.g. AWS Azure GCP) and containerization technologies (e.g. Docker Kubernetes).
- Excellent problem solving skills able to respond and troubleshoot quickly in a high pressure environment.
- Good communication and coordination skills with teamwork spirit.
- ITIL certification or other relevant OPS certifications preferred.
We offer:
- Performance and experiencebased competitive remuneration pension plan.
- 25 holidays option to purchase 5 extra holidays.
- Commuting allowance.
- Department & companywide teambuilding events.
- An exciting opportunity to lead the European transition to Zero Emissions transportation and decarbonization of the economy.
Our Purpose is to build a zeroemission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team