Overview: We are seeking a dedicated Phone Operator to join our team in a luxury hospitality radiology practice. The ideal candidate will manage incoming calls provide exceptional customer service and ensure seamless communication within our organization. This role is key to maintaining an outstanding experience for our clients while supporting various administrative functions.
Answer and manage incoming phone calls promptly and with professionalism embodying the luxury brand of our practice.
Utilize advanced phone systems to ensure clear effective communication with clients and colleagues.
Provide accurate information and assistance to callers directing inquiries to the appropriate department or personnel.
Maintain thorough records of all calls messages and necessary data entry tasks in an organized manner.
Demonstrate impeccable phone etiquette ensuring a warm and engaging experience for every caller.
Handle clerical and administrative tasks such as filing scheduling appointments and dispatching information as required.
Support multilingual communication efforts offering assistance to nonEnglish speaking clients whenever applicable.
Previous experience in a phone operator or similar role preferably in a luxury hospitality or healthcare setting.
Proficiency in using advanced phone systems and technology.
Exceptional communication skills with a focus on refined phone etiquette.
Strong data entry skills with high attention to detail.
Experience with clerical or administrative tasks with an emphasis on providing toptier service.
Multilingual abilities are a significant advantage reflecting our commitment to serving a diverse clientele.
Excellent organizational and multitasking skills.
A polished professional demeanor with a genuine dedication to delivering outstanding customer service.
Join our team and be a part of an organization where your skills will enhance the experience of our clients and contribute to a supportive highcaliber environment.
Job Types: Fulltime Parttime PRN
Pay: $16.00 $18.00 per hour
Expected hours: 30 40 per week
Call center
Clinic
Hospital
Medical office
Office
Work Location: In person southside Jacksonville Florida.
Thank you for your interest in joining our team!
Precision Imaging Centers! Exceptional Clarity. Superior Care.
Requirements
At least 1 year of experience in a phone operator or similar role preferably in a luxury hospitality or healthcare setting.
At minimum of 1 year of previous experience using advanced phone systems and technology.
Benefits
Previous experience in a phone operator or similar role, preferably in a luxury, hospitality, or healthcare setting. Proficiency in using advanced phone systems and technology. Exceptional communication skills with a focus on refined phone etiquette. Strong data entry skills with high attention to detail. Experience with clerical or administrative tasks, with an emphasis on providing top-tier service. Multilingual abilities are a significant advantage, reflecting our commitment to serving a diverse clientele. Excellent organizational and multitasking skills. A polished, professional demeanor with a genuine dedication to delivering outstanding customer service.
Education
High School Diploma, Some College Preferred