Sr Steward
Sr Steward
Posted on :
20-11-2024
Employer Active
1 Vacancy
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Job Description
We are seeking a Service Supervisor to lead our team in delivering exceptional service that meets our brand standards. As a Service Supervisor you will be responsible for coaching and developing service staff creating a positive and productive work environment and ensuring service runs smoothly during peak hours. You will greet guests warmly and professionally address their inquiries and concerns promptly and courteously and upsell menu items and beverages to increase revenue. Additionally you will ensure the dining area is clean presentable and wellstocked at all times and comply with all food safety and hygiene regulations.
Responsibilities:
Coach and develop service staff to deliver exceptional service that meets our brand standards.
Create and maintain a positive and productive work environment for all team members.
Delegate tasks effectively and ensure service runs smoothly during peak hours.
Greet guests warmly and professionally making them feel welcome and valued.
Address guest inquiries and concerns promptly and courteously resolving any issues to their satisfaction.
Upsell menu items and beverages to increase revenue.
Ensure the dining area is clean presentable and wellstocked at all times.
Comply with all food safety and hygiene regulations.
Requirements
Requirements:
Minimum of 2 years of experience in a supervisory role within the food and beverage industry.
Proven track record of exceeding guest expectations and providing exceptional service.
Strong leadership and communication skills.
Ability to work effectively under pressure and in a fastpaced environment.
Excellent organizational and time management skills.
Proficient in restaurant pointofsale systems.
A passion for food and beverage and a commitment to delivering quality service.
Benefits
Benefits:
Competitive salary and benefits package.
Opportunity to work in a dynamic and fastpaced environment.
Be part of a team that is passionate about creating exceptional dining experiences.
The ideal candidate should exude a warm and approachable personality, coupled with a team-centric attitude. They must exhibit an extraordinary knack for paying meticulous attention to even the minutest details. Previous experience in the hospitality industry would be a significant advantage.
Education
Good work experience in F&B Service
Employment Type
Full Time
Key Skills
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