Community Administrative Assistant -
Community Administrative Assistant -
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Job Description
Job Title: Community Administrative Assistant
Location: Remote (Philippines)
Working hours: 9 a.m. to 5 p.m. EST Monday to Friday
Salary: $2000/month
Role Overview:
We are seeking a detailoriented and proactive Community Administrative Assistant with at least 3 years of experience to support our growing community of pilots. This role involves customer service content management and marketing support making you a vital part of our team. You will assist community members with their job search manage help desk inquiries and repurpose content for new marketing campaigns.
Primary Responsibilities:
- Pilot Job Search Support: Research and identify both military and civilian job opportunities for community members.
- Customer Service: Handle help desk tickets resolve member inquiries (e.g. login issues subscription tracking).
- Content Repurposing: Use AI tools (e.g. Vizard.ai Gemini's Notebook LM) to transform videos blog articles and other content into new formats for marketing purposes.
- WordPress Management: Maintain and update the company website using WordPress.
Requirements:
- Experience: At least 2 years in customer service content management or administrative roles.
- Skills and Knowledge:
- Strong content creation and community engagement experience.
- Knowledge of email marketing and digital advertising.
- Ability to repurpose longform content into various formats for marketing.
- SEO optimization and experience managing wikistyle content.
- Expertise in developing member retention strategies.
- Experience with onboarding processes and coaching programs.
- Data entry and website management skills.
- Experience tracking analytics and providing regular updates.
- Willingness to participate in strategic planning and development initiatives as the role evolves.
Employment Type
Remote
Company Industry
Key Skills
- Generator
- Accomodation
- Football
- Advertising
- Architectural Design
