Duty Manager
Duty Manager
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Job Description
In this crucial role of you will be responsible for the smooth and efficient running of the hotels operation ensuring maximum guest satisfaction and the safety and security of our property.
- Manager on shift to oversee the day to day running of the Hotel operation in the absence of the General Manager
- Ability to problem solve and creative solution maker to ensure guest satisfaction.
- VIPs and loyalty members are well cared for and needs meet and expectations exceeded.
- Oversee staff and assist with training and development
Overseeing mainly Front Office: telephones portering security parking.
Effective supervision of guest arrivals and departures ensuring that room allocations and check in/check out processes
Has responsibility is to oversee all outlets and assist where needed including Housekeeping and the Food and Beverage outlets
Dealing and resloving appropriately with any guest complaints
$29.18 per hour
Qualifications :
6 months previous experience in similar role. Hotel experience required.
Full drivers license preferred
Able to hold a Managers certificate and obtain LCQ
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
