Description:
- Responsible for defining enforcing and promoting policies and programs to ensure best in class Customer Experience and hence drive Customer Satisfaction across our marketplace business. Core Functions include: Design and build reports scorecards and dashboards Generate insights trends and actionable recommendations leading to implementation of initiatives and projects Ability to build relationships and work cross functionally within partners teams (including Sales Media Insights Marketing teams)
Additional Job Details
- This role requires an exceptional individual who is intellectually curious analytical enthusiastic detailoriented and a selfstarter to join our team as an Advanced Analytics Manager. This role is a highly visible individual contributor position central to the continued growth efficiency and success of the Client Connect team. The role will have broad exposure across Analytics Sales and Marketing teams within Client Connect. The ideal candidate will have a strong background in research methodology statistics and data analytics with a deep understanding of the retail/media industry.
Role Specific Responsibilities
- Collaborate with theClient Connect Sales and Marketing teams for the development execution and delivery of short and longterm customer insights needs to influence media investment strategies and business growth opportunities
- Ensure delivery of assigned insights analyses with endtoend ownership clear communication detailed project plans and operational processes that drive visibility & accountability with Sales Marketing & Analytics stakeholders
- Responsible for the development enhancement and production of various predictive and Machine Learning driven models to generate behavioral shopper insights target audiences and optimized customer journeys
- Drive strategic initiatives including identifying issues creating hypotheses executing the analysis and translating data into meaningful insights and actions.
- Develop and present concrete hypothesisdriven impactful deliverables clearly answering the sowhat clearly for Client Connect advertisers
- Support development of executive level presentations and perspectives
- Identify gaps and opportunities for improving existing data sources and engage with broader
- Client teams to acquire and summarize these sources within the Client Connect environment
- Support the Sales/Marketing teams in managing daytoday operating activities and special projects
Basic Qualifications
- Bachelors degree in statistics mathematics economics operations research marketing analytics or any related quantitative field AND 35 years of experience in analytics consulting retail media and/or other relevant industries.
- MUST HAVE minimum 3 years of handson experience of SQL in Hive/Hadoop/Google Cloud Platform environments
- Strong programming skills in R/Python
- Must have hands on data analytics experience
- Practical experience in mining analyzing and interpreting data through various statistical
- techniques and predictive models (e.g. Regression Time Series Natural Language Processing Pattern Recognition Classification Segmentation Deep Learning)
- Must have handson experience with Microsoft Office Applications (e.g. Excel/PowerPoint)
- Experience in developing and presenting strategic actionoriented oral & written
- communication providing recommendations from complex analytics efficiently and engagingly to an executive audience.
Preferred Qualifications
- Masters Degree
- Proficiency in BI Tools (e.g. Tableau Power BI Omniture/Adobe Analytics)
- Selfstarter looking to develop and apply analytical frameworks to help solve complex open ended business questions with relevant data.
- A good balance of strong analytical skills and thought leadership
- Thrives under pressure balancing multiple workstreams and priorities
- Team player who can thrive in fastpaced resultsoriented environment.
- Trust based strong relationship builder with internal and external partners
- Interesting multifaceted personality who can deliver 5star output and can also have FUN
- at work
- Familiarity with Ad Servers DSPs DMPs onsite & offsite targeting & identity graphs a plus
Required Skills : PythonSQL
Basic Qualification :
Additional Skills : Software DeveloperDatabase Developer
Background Check : No
Drug Screen : No