This is a remote position.
Schedule:
- Fulltime
- 40 hours per week or 8 hours per day
- Thursday to Monday
- Could be 96 or 107 or 85 PDT (12am 9am 1am 10am or 11pm 8am Manila Time)
- With 1 hour unpaid break in between
Client location or time zone: California USA PDT
Company/client overview: The client runs a home cleaning business serving customers in the state of California. They offer deep cleaning recurring cleaning move in/out cleaning and other cleaning services.
Responsibilities:
- Handling all incoming sales inquiries from various lead sources
- Answering questions and addressing concerns from potential customers
- Converting inquiries into booked appointments by building trust and rapport
- Managing communication with clients via phone text email and other channels
- Entering bookings into calendar and CRM system
- Occasional follow up with existing customers on additional services
- Handle 80% inquiries via text/email 20% via phone calls
- Target 2530% closure rate from 100 leads
Requirements
- Excellent phone written and verbal communication abilities
- Previous experience in sales customer service or related field
- Strong listening and problem solving skills
- Reliability and focus during entire shift
- Passion for connecting with customers and building relationships
Independent Contractor Perks
- HMO Coverage after 90 days
- Permanent work from home
- Immediate hiring
- Steady freelance job
ZR17852JOB
Excellent phone, written, and verbal communication abilities Previous experience in sales, customer service, or related field Strong listening and problem solving skills Reliability and focus during entire shift Passion for connecting with customers and building relationships
Education
N/A