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Job Title: Hospitality Assistant
Work Location: Dacula GA
Job Type: Contact
JOB RESPONSIBILITIES
Prepares rooms for services and events. Physically moves and sets up chairs tables easels podiums photos and other personal keepsakes or mementos of client families. Displays floral arrangements that may weight up to 50 pounds photos easels and similar momentous. May arrange caskets and urns.
Prepares table for refreshments.
Monitor and maintain cleanliness sanitation and organization during event
After event pack up family mementos and provide to the family upon departure or arrange for delivery.
Cleans up room ensuring proper disposal of trash as well as care and storage company items. Clean vacuum and sanitize area after events. Process Laundry. Restock supplies; alert management to low inventory.
Greet customers in a polite positive manner. Anticipate customers needs and respond promptly. Accommodates the needs of the family during services or visitation. Resolve customer issues and alert management when needed
MINIMUM Requirements
Education
High school diploma or equivalent
Experience
Event coordination hostess or hospitality experience preferred
Knowledge Skills and Abilities
High level of compassion and integrity
Ability to follow instructions given over the phone or in person
Ability to maintain composure in challenging situations
Ability to maintain confidentiality
Ability to work days weekends and evenings as needed
Ability to lift a minimum of 50lbs.
Ability to stand for long periods of time
Ability to work with a diverse group of individuals
Ability to take initiative and solve problems (improvise and overcome)
Work CONDITIONS
Work Environment
Professional Dress is required when in contact with families
Work Postures
Continuous periods of time standing
Climbing stairs to access buildings may be necessary
Physical Demands
Full Time