Mixologist Team Leader
Mixologist Team Leader
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Job Description
Novotel Cardiff Centre
The ideal candidate must be wellversed in a variety of cocktail recipes and techniques with a strong ability to create and customize drinks to delight our guests. Seeking a skilled mixologist to craft innovative cocktails provide exceptional customer service and maintain a vibrant bar atmosphere. Must possess extensive knowledge of spirits and mixology techniques. Creativity and teamwork essential. Passion for the craft is a must!
- Behaves and acts in an exemplary fashion embodying the brand mind set
- Supervise the team of Food and Beverage Department helping them improve their skills and providing support for career development
- Handling any complaints immediately and sensibly and keeps the manager informed.
Customer relations
- Develops high quality relationships with guests from the moment they arrive and throughout their stay in order to foster loyalty.
Professional techniques / Production
- Determines the best organization (production distribution storage etc) according to existing infrastructure and equipment
- Supervises stock rotations for soft and alcoholic drinks and catering supplies and identifies any needs
Team management/ Talent & Culture
- Helps employees improve their skills and provides support
- Contribute to guests satisfaction by providing high quality services with a warm and friendly and approach.
Commercial / Sales
- Increases sales through his/her innovative and creative approach and reliable advice
- Promotes the special offers and full range of products
Management and administration
- Keeps an inventory of equipment and tracks items coming in and out in coordination with the F&B Manager
Hygiene / Personal safety / Environment
- Ensures the safety of people and property in the hotel
- Respects the hotels commitments to the Environmental Charter (saving energy recycling sorting waste etc.).
During the course of duty you will have access to certain information which demands the utmost confidentiality. Discretion must be exercised at all times.
Your responsibilities are included but not limited to this job description as this has been drafted as a guide to the purpose and main duties of the role as it currently exists. The hotel relies on the flexibility of its staff to ensure the continuity of the high standards currently being achieved
Salary: 12.97 per hour
Qualifications :
- Previous Customer Service Experience.
- Cash handling experience.
- Previous Hotel experience in a similar role (Desired).
- Guest oriented service minded and attentive to details.
- Well organised.
- Team spirit.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
