What is in it for you:
- Employee benefit card offering discounted rates at Accor properties worldwide
- Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver
- Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver Victoria and Whistler
- Opportunity to develop your talent and grow within your property and across the world!
- Complimentary meal during your shift through our Colleague Dining Program
- Complimentary uniform laundering
- Access to our comprehensive benefits and wellness programs including extended healthcare benefits and RMT dental vision and complimentary counseling wellness sessions financial and family planning through LifeWorks
- Access to our companymatched Defined Contribution Pension Plan (DCPP)
- Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
- Hourly rate of $25.10
What you will be doing:
- Handle all Guests in a professional courteous manner and serve as the facilitys first impression to Guests and members
- The Experience Coordinator is responsible for the overall operation of the reception area telephones
- Answer telephone inquiries promptly and professionally and channel to appropriate person for assistance
- Greet members and Guests in a friendly and efficient manner
- Escort Guest as required
- Knowledgeable about all aspects of treatments and the facility
- Knowledgeable in a spa therapy
- Provide information and literature about facility in person and via telephone
- Control entry into all areas of facility by restricting all unauthorized individuals
- Collect moneys or other suitable payment from clients for all services rendered
- Operate point of sale system
- Treatment bookings/scheduling
- Other duties as assigned
Qualifications :
Your experience and skills include:
- Minimum of 2 years experience in spa industry or hospitality
- Diploma or Degree in hospitality or related field an asset
- Computer literacy in Microsoft Office Word Excel
- Excellent communication skills both written and spoken
Remote Work :
No
Employment Type :
Parttime