Systems Analyst

Note: This position is currently listed as Onsite; however the Assignment under this request will provisionally be Hybrid working 7.25 hours per calendar day sometime between 8:00 AM and 5:00 PM (excluding breaks) Monday to Friday inclusive unless otherwise identified. These conditions are subject to change as the OPS reflects on its current situation. During the duration of the assignment you will be under the discretion of the Hiring Managers requirements for the Project you are assigned to.

MUST HAVES:

• At least 5 years of experience of software quality assurance and testing experience in an Agile/SDLC environment

NICE TO HAVE

• Proven experience of functional testing in Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operation (F&O)
• Solid understanding of QA concepts methodologies testing principles and processes in testing of ERP and CRM solution

Description

Scope

• Develop test plans/cases from business and user stories requirement specifications; define methodologies pass/fail criteria risk assessment and assumptions.
• Execute test plans test cases within the agreed upon timelines ensuring the application is performing as expected.
• Troubleshoot and review logs/queues as required to analyze and prioritize potential defects.
• Document and record bugs and errors discovered during system integration endtoend testing.
• Execute manual and automated test cases that validate the functionalities code quality and reports test results following all formal test architectures and project processes.
• Integrate tests into the make/build process for continuous integration efficiency gains using frameworks such as Jenkins/Azure DevOps.
• Participate in functional and technical design reviews perform integration/functional and system testing and verify test results.
• Assess and escalate critical and highimpact quality issues to the project manager.

Assignment Deliverables

• Development execution and documentation of the testing artifacts and activities listed below:
  • Testing Strategy (if needed)
  • Test Cases
  • Test Plan
  • Test Scripts
  • Test Data
  • Test Traceability Matrix
  • Test Results/reports
  • Test summary report
  • Install/config guides.
  • Requirement Traceability Matrix
  • Defect Report/Bug Report
  • Test Execution Report
  • Release notes

A Note on the VOR Master Service Agreement:

• The VOR Master Service Agreement which expires on April 5 2025 leaves some Contracts with funding unassigned for fiscal 202526. If the current statement of work expires on March 31 2025 the remaining funds can be used to exercise an option to extend the SOW beyond March 31 2025 based on business case approvals. Such extensions will be allowable only if the Master Service Agreement is extended beyond April 5 2025 and be upon the same terms conditions and covenants contained in the SOW.
• The start date is subject to change based on security clearances and contract signing timelines.

Desired Skills and Experience

• Solid understanding of QA concepts methodologies testing principles and processes in testing of ERP and CRM solution
• Proven experience of functional testing in Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operation (F&O)
• Strong knowledge and experience of:
  • Automation testing or tooling experience using industry standard kits like (TODO)
  • Use case generation automated and manual testing and bug lifecycle management.
  • Bug tracking and test case management tools (JIRA Azure TFS)
  • API testing (JSON REST) using tools such as Postman and JMeter (performance testing and writing scripts)
  • Behaviordriven development (BDD) framework tools like Gherkins Appium and Cucumber.
  • Version control systems and build tools e.g. Git Jenkins GitHub Actions
  • CRM test automation and Dynamics 365 specifically
  • Awareness of emerging technologies trends and directions
  • Excellent analytical problemsolving and decisionmaking skills; verbal and written communication skills; interpersonal and negotiation skills
  • A team player with a track record for meeting deadlines
  • Strong communication skills to participate in team discussions ability to explain complex technical terms for a nontechnical audience make recommendations and document/explain work

Resumes Evaluation/Criteria:

Criteria 1: Technical Skills 50 Points

• Demonstrated experience in functional QA system integration testing and user acceptance testing.
• Extensive experience in QA concepts methodologies testing principles and processes.
• Proven experience in developing test case test scripts and automated testing scripts for functional QA system integration testing and user acceptance testing.
• Strong automation testing or tooling experience using industry standard practices and kits.
• Solid experience of use case generation automated & manual testing and bug lifecycle management.

Criteria 2: Functional Knowledge 30 Points

• Experience and understanding of functional testing in Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operation (F&O).
• Knowledge of bug tracking and test case management tools (JIRA Azure TFS) behaviordriven development (BDD) framework tools Version control systems and build tools.
• Knowledge of building test automation framework
• Experience of designing developing executing automation scripts and analyzing automation test results.

Criteria 3: Interpersonal Skills 10 Points

• Strong communication negotiation skills and ability to participate and lead discussions with business/senior leadership on making technical recommendations and document/explain work

Criteria 4: Business Knowledge 10 Points

• Demonstrated experience with Trust Accounting Systems and Financial Applications (Accounts Receivable Accounts Payable General Ledger)
• Demonstrated experience with case management and workflowbased systems