Warehouse Worker

Roles and responsibilities

Inventory Management and Stock Handling

• Receiving Shipments: Unload and check incoming shipments for damage and accuracy, verifying that products match the orders and are in good condition.
• Inventory Control: Maintain accurate inventory records, including tracking products' quantities and locations within the warehouse. This may involve the use of handheld devices, scanners, or warehouse management software (WMS).
• Stock Organization: Store goods properly by sorting and categorizing items according to size, type, or other criteria to optimize space and ease of retrieval.
• Stock Replenishment: Replenish inventory levels as needed, ensuring that frequently used items are readily available for order fulfillment.

2. Order Fulfillment

• Picking Orders: Select items from storage to fulfill customer orders. This can involve manually retrieving items or using equipment like forklifts or automated picking systems.
• Packing Orders: Pack the selected items securely for shipping, ensuring products are well-protected and the correct items are included in each shipment.
• Labeling and Documentation: Apply shipping labels, complete packing slips, and ensure that all necessary documentation accompanies the shipment.
• Shipping Coordination: Prepare packages for dispatch, arrange for transportation, and ensure that the correct shipping methods and addresses are used.

3. Material Handling

• Loading and Unloading: Load products onto delivery trucks or containers and unload incoming deliveries, often using manual labor or material handling equipment like forklifts, pallet jacks, or conveyors.
• Heavy Lifting: Perform lifting, carrying, and stacking tasks, which may involve heavy or bulky items that require proper technique and safety measures.
• Safety Measures: Follow safety protocols to prevent accidents or injuries while handling materials, such as using the correct lifting techniques or wearing personal protective equipment (PPE) like gloves, helmets, or steel-toed boots.

4. Equipment Operation

• Forklift Operation: Operate forklifts, pallet jacks, or other machinery to transport heavy items around the warehouse, ensuring that all equipment is used safely and correctly.
• Maintenance of Equipment: Conduct basic checks on equipment (e.g., forklifts or conveyor belts) to ensure that it is functioning properly. Report any issues to the maintenance team for repairs.
• Use of Technology: Use handheld scanners, barcode readers, or warehouse management systems (WMS) to track products and orders efficiently.

5. Quality Control and Inspection

• Product Inspection: Inspect products for defects, damage, or discrepancies, and report any issues to supervisors or quality control teams.
• Quality Assurance: Ensure that the items being shipped meet quality standards and match customer orders exactly to avoid returns or complaints.

Desired candidate profile

• Physical Stamina and Strength:

  • Ability to perform physical tasks that may involve heavy lifting, standing for long periods, bending, squatting, or moving large items around the warehouse.

• Attention to Detail:

  • Strong attention to detail to ensure that orders are picked, packed, and shipped accurately, and to verify product quality and inventory levels.

• Organization Skills:

  • Ability to keep the warehouse organized by maintaining an efficient inventory system, properly storing goods, and ensuring easy access to items when needed.

• Time Management:

  • Ability to prioritize tasks and work efficiently to meet deadlines, especially when handling large volumes of orders.

• Teamwork:

  • Ability to work effectively in a team, communicating with supervisors, co-workers, and other departments (e.g., shipping or inventory) to ensure smooth operations.

• Equipment Operation:

  • Proficiency in operating warehouse equipment, such as forklifts, pallet jacks, and conveyor systems, is often required.
  • Knowledge of warehouse management systems (WMS) and other technology used for tracking inventory and shipments.

• Problem-Solving:

  • Ability to identify and resolve issues, such as inventory discrepancies, damaged goods, or shipment delays, in a timely manner.