Hybrid French Customer Support in Braga
Hybrid French Customer Support in Braga
Posted on :
18-11-2024
Employer Active
1 Vacancy
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Job Description
Key Responsibilities:
- Deliver outstanding customer service through various channels including phone email and chat.
- Assist customers with inquiries regarding products and services ensuring their needs are met efficiently.
- Accurately document customer interactions and maintain updated records in our system.
- Collaborate with team members to resolve issues and enhance overall customer satisfaction.
- Stay informed about products and services to provide accurate information to customers.
- Participate in ongoing training and team meetings to improve skills and knowledge.
Requirements:
- Native proficiency in French.
- Strong communication and interpersonal skills.
- Previous experience in customer service is preferred.
- Ability to work independently and as part of a team.
- Excellent problemsolving skills and a customerfocused mindset.
- Familiarity with computer systems and customer management software.
Work Schedule:
- Monday to Saturday: 7:00 AM 6:00 PM (Rotational shifts of 8 hours per day)
- Days Off: Fixed Sunday 1 rotational day off during the week.
Benefits:
- Competitive salary based on experience.
- Hybrid working model that offers flexibility between home and office.
- Opportunities for professional development and career advancement.
- Supportive and inclusive work environment.
- Additional perks and incentives.
Employment Type
Full Time
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