Competitive Salary- Danish Customer Support in Lisbon
Competitive Salary- Danish Customer Support in Lisbon
Posted on :
18-11-2024
Employer Active
1 Vacancy
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Job Description
Key Responsibilities:
- Respond to customer inquiries through phone email and chat in Danish.
- Provide assistance with productrelated questions troubleshooting and general support.
- Ensure timely and effective resolution of customer concerns while maintaining high standards of service.
- Accurately document customer interactions and feedback in our systems.
- Collaborate with internal teams to escalate and resolve complex issues.
- Contribute to initiatives aimed at improving customer satisfaction and service quality.
Requirements:
- Native Danish speaker with strong communication skills.
- B2 level proficiency in English.
- Previous experience in customer service or a similar role is preferred.
- Excellent problemsolving skills and a customerfocused mindset.
- Ability to work both independently and collaboratively as part of a team.
- Proficiency in using computer systems and software applications.
What We Offer:
- Competitive salary along with performancebased bonuses.
- Comprehensive training and ongoing support to help you succeed.
- Opportunities for career advancement within the organization.
- A dynamic and collaborative work environment in Lisbon.
Employment Type
Full Time
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