Scheduler
Scheduler
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Job Description
What youll be doing
At Trinity Fire & Security we are looking to recruit Schedulers to join our team that helps keep our customers safe and secure. Youll be doing this by effectively coordinating field engineering activities to meet the needs of our customers in our fast paced and thriving Abingdon Office. Youll be interacting with our field team and our customers with the aim to provide an exceptional customer experience whether they are internal or external. But dont worry we are here to train you for this.
Your key responsibilities will include:
- Scheduling Activities: Plan and arrange field engineer appointments to accommodate changing customer requirements and meet our service commitments.
- Customer Interaction: Provide exceptional customer service whether thats when youre speaking to our customers over the phone or in writing.
- Collaboration: Work closely with field engineers and other team members to optimise resource and serve efficiently.
Who you are
At Trinity Fire & Security we believe that your personality and passion are just as important as your skills. Were eager to train someone who is:
- Customer Obsessed: You genuinely care about resolving customer issues and providing an outstanding experience
- Eager to Learn: A positive attitude and a willingness to grow are key! Well support you every step of the way.
- Organised and Proactive: You can prioritise tasks effectively and thrive in a fastpaced environment.
If you have a cando spirit and solution focussed approach this is a fantastic opportunity for you to join our team.
What well give you
- Competitive salary which will vary based on skills and experience
- 23 days holiday plus bank holidays
- Company pension scheme
- Life assurance
- Employee Welfare assistance programme
Who We Are
Trinity Fire & Security has been helping businesses to ensure the safety of their people properties and business operations for over 25 years. Using our extensive knowledge of fire life safety and security systems we will design a tailored solution to meet each clients individual needs. We pride ourselves in offering a full customer aftercare service ranging from traditional maintenance through to ensuring full legislative compliance.
Employment Type
Full Time
